Char Steak & Lounge

Review summary

1. C

   Carolyn

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our servers, Sam and Giselle were amazing and super attentive. I was glad we went to Char, they made it a special night.
   

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2. C

   Cynthia

   Columbus

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the best dining experience we have had in a long time. Everything was delicious, perfectly cooked and presented, and the service was impeccable. It is rare for a party of 7, ranging in age from 10 to 75, to be so pleased with every single dish. (We had two kinds of steak, lamb, duck, salmon, calamari, truffle fries, Brussels sprouts, and Caesar salad. Unfortunately we were too stuffed to try dessert.) We also appreciated that the noise level was low enough that we could converse without shouting. Compliments to the chef, servers, and all the staff! We will return and recommend highly to others.
   

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3. S

   Stephanie

   New York City

   7 reviews

   5.0

   7 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall had a great night! Our service was top notch. We ordered 3 apps & dinners. The clam casino app was tasty BUT in several of the clams was either sand or shell which was very unpleasant. The cocktail menu was “in process of being changed from fall to winter menu” which we thought was strange as it is clearly mid-December. Other than that the food was great.
   

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4. B

   Bobbi

   New York City

   3 reviews

   3.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   I had heard so much about this establishment. Looked for a place to enjoy lunch with my friend whilst downtown on errands. Food was simply okay. Lobster bisque was tasty, not the best recipe, but good, yet it was not hot merely lukewarm. Grill cheese sounded good. Again, not quite finished. Brie not melted through and oozing. No crunch to the grilled bread. Service was superb. The fact that staff stood at the table next to us folding napkins ruined the ambiance making us feel like we were back-of-house. Maybe dinner is another story, but I don't think I will be back anytime soon.
   

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5. W

   Wendy

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Justine was an excellent server. She was attentive and took care of a birthday surprise for my friend.
   

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6. OT

   OpenTable Diner

   New Orleans

   1 review

   2.0

   1 review

   Dined on December 11, 2024

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 2

   Overrated? Food was great. Servers were awesome. The place is a bit noisy and the tables were wobbly, which I don't expect in a high-end steakhouse. Reception was terrible. The receptionists were impolite and condescending -- never smiled, never even greeted me or welcomed me into their elite establishment. Treated me like I was interrupting them. Overall value as expected.
   

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7. C

   Catherine

   VIP

   New York City

   81 reviews

   5.0

   81 reviews

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious as always. And our waitress Alison was fun, knowledgeable and delightful !
   

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8. M

   Mary

   New York City

   9 reviews

   4.0

   9 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   It’s a great restaurant in a great location. Our server was accommodating and the food was good as always. We made it to the theatre on time!
   

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9. J

   John

   London

   2 reviews

   1.0

   2 reviews

   Dined on December 3, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   This was a huge dining disappointment. We were left waiting for our table that we had a reservation for because the receptionist gave it to a late coming party. The food was very expensive and not good. My steak that was ordered medium rare arrived very well done. It looked like a cinder on the plate. My dining partner had the same result. The drinks at the bar were good, but wickedly expensive, 54.00 for a martini, a glass of wine and a bourbon on the rocks.
   

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10. J

    Jeff

    VIP

    New York State

    412 reviews

    3.0

    412 reviews

    Dined on November 30, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 1

    Saturday night dinner with long-time friends. Wish we had gone somewhere else for dinner as the loud techno music -- picked by the bartender -- is unbecoming for a steakhouse. Request to speak with F&B manager went unfulfilled. Steaks were cooked properly but lacked flavor and were somewhat chewy. The mushrooms and baked potato were good. From now on we'll stick to going to Max Chophouse or Rare 3001 for steak dinners out in Rochester.
    

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