Chang'an

Review summary

1. C

   Claire

   Vancouver

   151 reviews

   vip
   5.0

   151 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous. Expensive, but the quality of food and the service was well worth it. It is very rare for a Chinese restaurant to have such polite, friendly, attentive, efficient, caring, patient service. In Chinese, the term would equal "gentle", the opposite of "rough" which is lacking in many Chinese restaurants. Chang'an ticked all the right boxes for great food and great service. We loved the duck (pre-order), the smoked fish appetiser, baby back ribs (so tender the meat just fell off the bone), jumbo scallops, egg tofu, and the celery/lily/peach resin. The Pork Belly Sliders were a little disappointing as we were expecting soft buns. These buns are more like the northern style pocket bread buns -- baked rather than steamed. Beware the Szechuan Peppercorn Shaved Beef. Delicious but oh, so very very spicy. Only one person of our group enjoyed it because he can eat super spicy. This is more of a special occasion restaurant as dishes were delivered with a flourish. Not somewhere you'd go to for a quick bite. Highly recommend.
   

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2. G

   Genny

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good food. Consistent and excellent service.
   

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3. H

   Hazel

   Vancouver

   2 reviews

   2.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   For what the prices are, the portions are small & there was nothing extra special in their version of Northern cuisine. Definitely NOT worth the cost or Michelin star rating.
   

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4. K

   Kenneth

   Vancouver

   24 reviews

   5.0

   24 reviews

   Dined on August 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good for a quick lunch with friend , enjoying the surrounding
   

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5. R

   RAYMOND

   Vietnam

   12 reviews

   vip
   5.0

   12 reviews

   Dined on August 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Peking Duck, I would highly recommend this dish; superb customer service. I would definitely visit this restaurant next time we are in Vancouver.
   

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6. R

   Robert

   Yosemite

   30 reviews

   5.0

   30 reviews

   Dined on August 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The Peking duck was well worth reserving for and the pea tops with Ginko was a rare complement to an extraordinary meal. Considering we were the only non-Chinese people in the very full restaurant (on a Sunday night) suggests that the restaurant is well thought of by those who would know superior Chinese cuisine. Although a very loud Indian wedding was ongoing above us the noise level did little to dampen our enthusiasm for this restaurant.
   

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7. K

   Karina

   Vancouver

   2 reviews

   4.0

   2 reviews

   Dined on August 9, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   I thought they would perform burn the duck in front of our table but there was only slide the duck part.
   

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8. R

   ROBERT

   Vancouver

   7 reviews

   3.0

   7 reviews

   Dined on August 7, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Our dining experience was mixed. Food was great. The service was adequate. The serving staff looked disheveled and the patio deck furniture looked tired. Probably won’t go back.
   

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9. A

   Andre

   Vancouver

   3 reviews

   5.0

   3 reviews

   Dined on August 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always choose Chang’an for either friends families get together or just enjoy great food for our own small family! Food is always excellent, service is great all the time.
   

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10. LC

    LauraC

    Vancouver

    24 reviews

    2.0

    24 reviews

    Dined on August 4, 2024

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 2

    I has a dirty bowl n I asked for it to be replaced. Waitress brought back a bowl but just left it on the side, didn’t put it in the correct place. I would’ve expected better service. This was the same lady who was training a subordinate (who happened to NOT be around). I don’t like how they automatically assume we spoke Chinese and started speaking to us in Chinese. I would’ve much preferred to converse in English. The hostess weren’t quite ready for us when we arrived 5 minutes early. Told us to have a seat to the side. And kept telling the rest of the patrons to have a seat. There must’ve been over a dozen people told to sit and there ain’t enough seating for sure. Hostess also automatically spoke in Mando. The duck was weird. It’s not your typical Peking duck. It is a roasted duck with an interesting skin texture. The condiments- don’t get me started. They precut the cucumber many many hours ago. It was not juicy and not crunchy. I only ate the pears. Cucumbers are supposed to be a thirst quenching condiment. I liked how one waiter came n told us that the appt chicken dish we ordered weren’t suitable for kids. The wraps that came with the duck- hmmm just my luck. I got one that was thicker and not cooked fully. The elder kid seemed to like it so he ate pretty much all the wraps. At one point. I felt as though the waiters and waitresses were all standing in one row not knowing what to do and just stared. It’d be nice to pretend to be busy. The trainer who was training the trainee probably shouldn’t be training while serving the patrons. The mumble jumble in the background really isn’t pleasant. We are not here as your test models. All training should be done prior to the 5pm start n resume when you are not in front of the patrons. Talk about it inside the kitchen or after the dinner service. Oh and I never asked for the bill but was presented with one at the end. Yes the husband went for a smoke. But it wasn’t as if he would not come back! Thx but NO thx!
    

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