Cabernet Steakhouse

Review summary

1. P

   Prisea

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service from front desk to waiters to foods! 👍
   

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2. C

   Connie

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic celebration for Christmas together with friends. Great upscale ambiance, the wait staff was incredible and the food was over the top! We experienced the bananas foster dessert and it was amazing! 10 out of 10.
   

   Cabernet SteakhouseResponded 2 days ago

   Thank you so much for your kind words! We're thrilled to hear that you had a fantastic Christmas celebration with your friends at our restaurant. We strive to create an upscale ambiance where our guests can enjoy a memorable dining experience. We're delighted that our wait staff provided exceptional service and that you enjoyed the food, especially the bananas foster dessert. We look forward to welcoming you back soon. Cabernet Steakhouse Guest Relations
   

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3. G

   Ginger

   Atlanta Metro

   4 reviews

   3.0

   4 reviews

   Dined on December 19, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Cabernet has always been one of our favorite places to dine. I made sure that the restaurant knew that we were celebrating my husbands 60th bday, which is kind of a big deal. I wanted everything to be really nice for him. Unfortunately there was nothing special about this night. I had to ask other waiters to find our waiter bc he disappeared. There was no candle on his desert or even any acknowledgment of his birthday. just a little disappointed. Cabernet usually does a much better job than this.
   

   Cabernet SteakhouseResponded 2 days ago

   Thank you for reaching out to us and sharing your feedback regarding your recent dining experience at Cabernet Steakhouse. We sincerely apologize that your husband's 60th birthday celebration did not meet your expectations. We understand how important it was to make this occasion special, and we are truly sorry that we fell short of your expectations. We strive to provide exceptional service and attention to detail, especially for special occasions. We will use your feedback to improve our service and ensure that similar situations are handled with greater care in the future. We look forward to a continued relationship with you! Cabernet Steakhouse Guest Relations
   

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4. M

   Megan

   Atlanta Metro

   2 reviews

   3.0

   2 reviews

   Dined on December 17, 2024

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 5

   We were incredibly disappointed with our experience at Cabernet. My husband and I took our friend to dinner to celebrate Christmas. From taking our drink order to getting our drinks it took 50 minutes. We ended up ordering all at once because we were concerned about the timing - and glad we did. Our appetizers (the lobster tails and the escargot) were very small. The lobster tails did not have a lot of flavor. As for the escargot, you only get two - and they were also fairly bland. Prior to our food coming I placed another drink order but my husband and friend declined. The server however brought another drink for my husband, and brought me the wrong wine, and disappeared for 20 minutes. I finally got my correct wine halfway through our food coming. My petite filet was cooked unevenly (I ordered medium rare and received rare on one end of the steak and medium well on the other) and the meat did not taste seasoned. My husband’s lamb was good. The potatoes gratin we got for a side was very small, and was cold. We declined to get dessert - I didn’t want to continue to be disappointed. Overall we were at the restaurant for close to three hours and likely will not return.
   

   Cabernet SteakhouseResponded 2 days ago

   Thank you for reaching out to us and sharing your feedback regarding your recent dining experience at Cabernet Steakhouse. We sincerely apologize for the significant delays in service and the quality of your meal. We strive to provide exceptional service and cuisine, and we are clearly disappointed that we fell short of your expectations on this occasion. We will use your feedback to address these issues with our kitchen and service staff to ensure that similar situations do not occur in the future. We value your feedback and hope that you will give us another opportunity to demonstrate the level of service and quality of cuisine you expect from Cabernet Steakhouse. Cabernet Steakhouse Guest Relations
   

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5. L

   Lauren

   Atlanta Metro

   5 reviews

   5.0

   5 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great ambiance around the holidays. Outstanding service! The table side banana fosters dessert is always a treat.
   

   Cabernet SteakhouseResponded 2 days ago

   Thank you for your kind words! We're delighted to hear that you enjoy the ambiance at our restaurant, especially during the holiday season. We strive to create a welcoming and festive atmosphere for our guests. We're also thrilled that you enjoy our table-side banana foster dessert. It's a classic for a reason! We look forward to welcoming you back soon. Cabernet Steakhouse Guest Relations
   

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6. T

   Ted

   Atlanta Metro

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience and food was excellent. Will come back again.
   

   Cabernet SteakhouseResponded 2 days ago

   Thank you for your kind words! We're delighted to hear that you enjoyed your dining experience and the food. We look forward to welcoming you back to Cabernet Steakhouse soon. Cabernet Steakhouse Guest Relations
   

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7. D

   Debbie

   Atlanta Metro

   50 reviews

   5.0

   50 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food & excellent service! Love Cabernet!! Great location & wonderful staff!
   

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8. K

   Kevin

   Atlanta Metro

   16 reviews

   5.0

   16 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pricey, but it was expected at a restaurant of this quality. The food was good, even though I had to send my steak back because it was rare inside when I ordered medium well. Overall the table was nice, the food and drinks were good and my wife and I had a nice night out. I would recommend it to anyone looking for a date night.
   

   Cabernet SteakhouseResponded 2 days ago

   Thank you for sharing your feedback regarding your recent dining experience with us. We appreciate your understanding of our price point, as we strive to offer a high-quality dining experience with the finest ingredients. We apologize that your steak was not cooked to your preference. We are glad that we were able to address the issue promptly and provide you with a properly cooked steak. We are pleased to hear that you enjoyed the overall ambiance, food, and drinks, and that you had a nice night out with your wife. We stive for customer word of mouth and glad to hear you would recommend us to your friends. We value your feedback and hope that you will give us another opportunity to demonstrate the level of service and quality of cuisine you expect from us! Guest Relations
   

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9. b

   beth

   Greater Boston

   5 reviews

   4.0

   5 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   Our favorite place didn’t deliver. Was very crowded which may have led to the good service but not stellar service. My shrimp was excellent but my husband said his steak was not great. Of course they exchanged it for another dish. Will try again- may have just been an off night.
   

   Cabernet SteakhouseResponded 2 days ago

   Thank you for reaching out to us and sharing your feedback regarding your recent dining experience at Cabernet Steakhouse. We understand that your experience may not have met your usual expectations, and we sincerely apologize for any shortcomings. We appreciate you bringing the issue with your husband's steak to our attention. We are glad that we were able to promptly address the situation by exchanging his meal. We understand that the restaurant was crowded, and we apologize if this impacted your overall dining experience. We value your feedback and hope that you will give us another opportunity to demonstrate the level of service and quality of cuisine you have come to expect from Cabernet Steakhouse. Cabernet Steakhouse Guest Relations
   

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10. S

    Sharon

    VIP

    Atlanta Metro

    8 reviews

    4.0

    8 reviews

    Dined on December 10, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    A lovely, traditional steak house with a warm atmosphere and excellent wait staff. The only draw back is because it also has a cigar bar attached, there is a lingering smell of cigars throughout the restaurant. Otherwise it was an excellent experience!
    

    Cabernet SteakhouseResponded 2 days ago

    Thank you for sharing your feedback regarding your recent dining experience at Cabernet Steakhouse. We are pleased to hear that you enjoyed the lovely atmosphere and the excellent service provided by our wait staff. We understand that the lingering smell of cigars from our adjoining cigar bar may have been a concern for you. We appreciate you bringing this to our attention. We will share your feedback with our management team to explore potential solutions that may help to mitigate this issue while still maintaining the unique character of our establishment. Cabernet Steakhouse Guest Relations
    

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