Broussard's Restaurant

Review summary

1. K

   Kalob VIP

   New Orleans4 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 4

   Server ordered the wrong food never wrote anything down, food came out cold, trying to fix the wrong order the server brought out the right dish I ordered but it was cold and looked like it had been sitting in the back for a while. $36 cold eggs and short rib… WILL NEVER RETURN $175 for the worst brunch experience in the city and I’m a local beyond disappointed.
   

   Broussard's RestaurantResponded 1 day ago

   We're truly sorry to hear about your disappointing experience. It's important to us that our customers receive warm, correctly ordered food in a timely manner. We'll certainly take your feedback into account as we strive to improve our service. Thank you for bringing this to our attention.
   

   Is this helpful?

2. R

   Rebecca VIP

   Phoenix2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Service was very slow. Took 45 minutes just to get my first drink. Our meals took and hour and half to come out. We started Brunch at 11:30 and didn’t finish until 1:50. Food overall was very good.
   

   Broussard's RestaurantResponded 1 day ago

   We're sorry to hear about your wait time, but we're glad you enjoyed the food. We strive to provide efficient service, and we'll certainly take your feedback into account to improve. Thank you for your patience and for sharing your experience.
   

   Is this helpful?

3. A

   Andrea

   Alabama7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely jazz brunch. Divine quiche. For a special morning
   

   Broussard's RestaurantResponded 1 day ago

   We're thrilled to hear you enjoyed our jazz brunch and found the quiche divine! It's always a pleasure to make your mornings special. Thank you for the wonderful review!
   

   Is this helpful?

4. S

   Summer VIP

   Atlanta6 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We really enjoyed the jazzy brunch. Food was good, service was great, but our favorite part was talking with the musicians!
   

   Broussard's RestaurantResponded 1 day ago

   We're thrilled to hear that you enjoyed our jazzy brunch, especially the interaction with the musicians! Your feedback about the food and service is greatly appreciated. We look forward to serving you again soon.
   

   Is this helpful?

5. l

   laura VIP

   San Francisco54 reviews

   1.0

   Dined on March 22, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   First of all the service was extremely slow for being the only table seated in the room. We had to ask for several things like knives. It took way too long to get our drinks especially when I had the mimosa and the champagne was in the bucket right next to me. The food was a huge let down. The Redfish was salty and the burre Blanc sauce was just broken butter. Then we were told they are out of crawfish for the eggs sardou I ordered? It also came with plain bland spinach although I believe the menu says creamed spinach. Absolutely zero hollandaise. For the price paid and all the other restaurants we went to we were super disappointed. Barely heard any jazz for the jazz brunch.
   

   Broussard's RestaurantResponded 1 day ago

   We're truly sorry to hear about your less than satisfactory experience. We strive to provide excellent service and quality food, and it's disappointing to learn we fell short during your visit. Your feedback is valuable and will be taken into account as we continually work to improve our customer experience. Thank you for taking the time to share your thoughts.
   

   Is this helpful?

6. W

   William

   Palm Springs1 review

   3.0

   Dined on March 22, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Service was good, enjoyed the bananas foster tableside presentation (although I didn't order it). The scallops were tough and the bed of kale was a big miss.
   

   Broussard's RestaurantResponded 1 day ago

   We appreciate your feedback and are glad to hear you enjoyed our bananas foster presentation. We're sorry to hear that the scallops and kale didn't meet your expectations. Your comments will be shared with our culinary team for review. Thank you for taking the time to share your experience.
   

   Is this helpful?

7. OT

   OpenTable Diner

   San Francisco3 reviews

   4.0

   Dined on March 20, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We thought that the food, dining room, and service was amazing. We noticed that the restrooms could use a bit more care. They were not as clean as I would expect in such a nice restaurant.
   

   Is this helpful?

8. H

   Heidi

   San Francisco2 reviews

   3.0

   Dined on March 20, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was helpful but very slow. Very few check-ins.
   

   Is this helpful?

9. J

   Jeannette VIP

   Cincinnati23 reviews

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing brunch experience for the whole family!! Bottomless mimosas - be sure to ask for cranberry or pineapple juice, don’t settle just for orange juice. There were so many fantastic options it was difficult to decide - but rest assured every single option is fantastic. We will definitely be back and look forward to trying their dessert menu. Highly recommend and they live up to the hype.
   

   Is this helpful?

10. OT

    OpenTable Diner

    Greater Boston1 review

    3.0

    Dined on March 16, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5

    We went for the jazz brunch and when we arrived I specifically asked to make sure the music was happening. I was assured it was. There was no music and we left disappointed.
    

    Is this helpful?