Bonterra Trattoria

Review summary

1. L

   Lisa VIP

   Calgary13 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food was great. The server was okay however not super hospitable. Bonterra is one of my favs though so I’ll be back over and over. Calamari is absolutely the best in the city!!
   

   Bonterra TrattoriaResponded 3 days ago

   Hey Lisa, Thank you so much for your kind words and for being a loyal fan of Bonterra. We’re thrilled to hear you loved the food, especially the calamari; it’s one of our favorites too. We truly appreciate your feedback about the service and will address this with our team to ensure we’re delivering the warm hospitality you deserve. We can’t wait to welcome you back for another great experience! Best regards, Bonterra Family
   

   Is this helpful?

2. C

   Christine VIP

   Calgary18 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the wonderful hostess to our servers a great experience! Our food was delish with a homemade chocolate for our birthday girl! We will be coming again!
   

   Bonterra TrattoriaResponded 3 days ago

   Hello Christine, Thank you so much for sharing your experience, we’re so happy to hear you had a great time celebrating your birthday girl! It’s wonderful to know that our hostess and servers made your visit special and that you enjoyed the delicious food and homemade chocolate treat. We’re thrilled you’ll be coming back and can’t wait to welcome you again for another memorable experience. Best regards, Bonterra Family
   

   Is this helpful?

3. b

   brenda

   Calgary7 reviews

   4.0

   Dined on March 6, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We enjoyed our experience as usual. Bonterra is dependable
   

   Bonterra TrattoriaResponded 3 days ago

   Hello Brenda, Thank you for your continued support and for taking the time to share your feedback. We’re so glad to hear you enjoyed your experience at Bonterra, as always. Dependability and consistency are so important to us, and we truly appreciate your loyalty. We look forward to welcoming you back soon for another great visit. Best regards, Bonterra Family
   

   Is this helpful?

4. J

   Jake

   Calgary2 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The dinner was great overall. Food was terrific! I don't like the upper level dining area. Lacks the appeal of the main floor. Not laid out very well since we were interrupted during out meal so a waitress could access the locked wine rack on the wall. Quite annoying. Service was quite good but could be more attentive. I think we might have got caught in a shift change. Servers were really nice and welcoming.
   

   Bonterra TrattoriaResponded 4 days ago

   Hi Jake, Thank you for the great review and feedback. I have taken your words to heart and we have shifted the dining on the upper level so as not to disturb any guests to get to the wine rack :) I have shared your feedback with the server you had and the rest of the team. I appreciate your review very much and hope we get to welcome you back again soon. Kindest regards, Lisa Kulyk General Manager
   

   Is this helpful?

5. J

   Joey VIP

   Calgary15 reviews

   4.0

   Dined on March 5, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Date night great value. Priced was good,thought maybe the price was each but it was per couple. Food was terrific for all four of us everyone loved it all !
   

   Bonterra TrattoriaResponded 3 days ago

   Hello Joey, Thank you so much for choosing Bonterra for your date night; we’re thrilled to hear you and your group loved every bite! It’s wonderful to know that the food, service, and value made for such a great experience. We truly appreciate your kind words and encouragement to keep up the great work. We can’t wait to welcome you back for another memorable date night. Best regards, Bonterra Family
   

   Is this helpful?

6. S

   Sharron VIP

   Calgary16 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We haven't dined at Bonterra’s in a long time. The food was excellent. We shared calamari, fennel salad, lasagna, and veal meatballs. We both started with a cocktail, which was tasty. The bartender knows how to mix a great drink. We ordered focaccia bread, which was never delivered, and when we got home, we realized that we had been charged for it. We will go back in the future.
   

   Bonterra TrattoriaResponded 3 days ago

   Hello Sharron, Thank you for dining with us and for sharing your feedback. We’re so glad to hear you enjoyed the calamari, fennel salad, lasagna, veal meatballs, and cocktails, it sounds like a delicious meal. We sincerely apologize for the oversight with the focaccia bread and the charge. This is not the experience we aim to provide, and we’ll address this with our team to ensure it doesn’t happen again. We’d love to make it up to you on your next visit, please reach out to us directly at lisa.k@bonterra.ca so we can make things right. We truly appreciate your understanding and look forward to welcoming you back soon. Best regards, Bonterra Family
   

   Is this helpful?

7. D

   Daniel

   Calgary1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food, great staff, My only issue was the noise level but the restaurant does not control other people's voices Overall 5/5
   

   Bonterra TrattoriaResponded 3 days ago

   Hey Daniel, Thank you so much for your kind words and the 5-star review. We’re thrilled to hear you enjoyed the food and our staff’s service. We truly appreciate your understanding about the noise level—it’s a lively spot, but we’re always exploring ways to make the experience even better for everyone. We can’t wait to welcome you back for another great visit! Best regards, Bonterra Family
   

   Is this helpful?

8. P

   Peter VIP

   Hawaii11 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I had the porchetta and it was terrific. I would go back.
   

   Bonterra TrattoriaResponded 3 days ago

   Hello Peter, Thank you so much for your kind words. We’re thrilled to hear you enjoyed the porchetta; it’s one of our favorites too! We can’t wait to welcome you back for another terrific meal. Best regards, Bonterra Family
   

   Is this helpful?

9. C

   Chris

   Calgary12 reviews

   5.0

   Dined on February 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An overall amazing experience and will be back again soon!
   

   Bonterra TrattoriaResponded 3 days ago

   Hello Chris, Thank you so much for your kind words. We’re thrilled to hear you had an amazing experience and can’t wait to welcome you back soon for another great visit. Best regards, Bonterra Family
   

   Is this helpful?

10. G

    Gordon

    Calgary3 reviews

    5.0

    Dined on February 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Last night my wife and I went for Date Night. The set cold and hot appetizers and tray of desserts were great and the menu items of mushroom risotto and braised ribs were tasty and a good size. Tatyana served us and was thoughtful and timely. Thanks Bonterra
    

    Bonterra TrattoriaResponded 3 days ago

    Hello Gordon, Thank you for choosing Bonterra for your date night; we’re so happy to hear you and your wife enjoyed the experience. It’s wonderful to know that the appetizers, mushroom risotto, braised ribs, and desserts were a hit, and we’re thrilled that Tatyana provided such thoughtful and timely service. We’ll be sure to pass along your compliments to her. We can’t wait to welcome you back for another memorable evening. Best regards, Bonterra Family
    

    Is this helpful?