Bnova

Review summary

1. NH

   NavinH

   Hertfordshire2 reviews

   5.0

   Dined on May 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really pleased with the service, ambient , food great choice for vegetarians. Would recommend and visit again
   

   BnovaResponded on May 27, 2024

   Hi Navin thank you for taking the time to review Bnova Indian Restaurant and Bar. Your comments are really appreciated by the whole team at Bnova and we look forward to welcoming you again very soon.
   

   Is this helpful?

2. D

   Dhiren

   London2 reviews

   1.0

   Dined on May 24, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Very small portions for the price of dishes, only one person able to take orders for drinks or food, Dishes not as tasty as other restaurants in the area, mandatory 10% service charge for a family of 4. Music was way too loud from a small set of speakers which were just vibrating annoyingly - I had to ask a number of times for the music to be turned down due to the bad sound quality and because we couldn’t hear ourselves. Won’t be going to Bnova again.
   

   BnovaResponded on May 27, 2024

   Hi Dhiren thank you for taking the time to review Bnova Indian Restaurant and Bar. I am sorry if you have not enjoyed your experience however there are some statements we disagree with. We always limit the amount of our staff that take orders so it can be consistent and that person knows where you are with your meal. Our service charge is not mandatory whatever the number of guests. We have background music for all our guests and at your request we put the music down twice however we had other customers that evening who were requesting for us to put the volume up, we always have to find a balance that works with all our patrons. hope you can understand this.
   

   Is this helpful?

3. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on March 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent customer service and a very good food will definitely come back
   

   BnovaResponded on March 12, 2024

   Hi there thank you for taking the time to review Bnova Indian Restaurant and Bar. We really appreciate your comments and look forward to welcoming you again soon.
   

   Is this helpful?

4. OT

   OpenTable Diner

   London1 review

   5.0

   Dined on March 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The experience was amazing. Could not have asked for more from an Indian Restaurant. Positives: Taste Portions Service Menu Compliments from chef Things that can be improved Cleaner bathrooms Accept AMEX as payment option
   

   BnovaResponded on March 4, 2024

   Hi there thank you for taking the time to review Bnova Indian restaurant and Bar. We appreciate your comments and our team our delighted to hear your positives listed. We also take on board all feedback as this ensures we can be improving at all times. The bathrooms are checked regularly but something must have been missed. Unfortunately, we do accept Amex as the fees are too high but will look into this again and see if this is more competitive. We look forward to welcoming you again soon.
   

   Is this helpful?

5. M

   jacquelineM

   London1 review

   5.0

   Dined on February 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food good. Will definitely go again & try different dishes
   

   BnovaResponded on February 16, 2024

   Hi Jacqueline thank you for taking the time to review Bnova Indian Restaurant and Bar. We appreciate your comments and look forward to welcoming you again soon.
   

   Is this helpful?

6. J

   James

   Hertfordshire7 reviews

   5.0

   Dined on January 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great tasting food,polite,efficient and friendly service. Lovely buzzy atmosphere and good value for money. Thank you
   

   BnovaResponded on January 29, 2024

   Hi James thank you for taking the time to review Bnova Indian Restaurant and Bar. We agree, your comments have summed us up and are much appreciated by us all. We look forward to welcoming you again soon.
   

   Is this helpful?

7. MT

   MariaT

   Milan1 review

   5.0

   Dined on January 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time trying this place and was very impressed. Good was delicious. Good portions (we visited with 3 teenage boys!). Prices reasonable. And service flawless. Would highly recommend and will definately be returning!
   

   BnovaResponded on January 29, 2024

   Hi Maria thank you for taking the time to review Bnova Indian Restaurant and Bar. Your comments are really appreciated by the whole Bnova Team who always ensure that all our guests have a memorable dining experience. We are pleased you have tried us now and look forward to welcoming you again soon.
   

   Is this helpful?

8. F

   Foodie

   London2 reviews

   5.0

   Dined on January 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service as always! Each dish tasted different
   

   BnovaResponded on January 29, 2024

   Hi there thank you for taking the time to review Bnova Indian Restaurant and Bar. At Bnova, are chefs take great care to ensure that each dish has a unique flavor and our front end team are always on hand to advise on what dishes go well with others. We look forward to welcoming you again soon.
   

   Is this helpful?

9. KP

   KevinP

   London1 review

   5.0

   Dined on December 28, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The staff here are very good and very knowledgeable the food was delicious to say the least they even gave us a complimentary snack alongside a little drink the only negative I can say is the music was a little too loud for us but nothing major and the price was in my opinion fairly high This said myself and partner would definitely come back
   

   BnovaResponded on December 31, 2023

   Hi Kevin thank you for taking the time to review Bnova Indian Restaurant and Bar. We really appreciate your comments about our team and food. We have noted your recommendations however, I am sure you would agree the price reflects the quality of food. We look forward to welcoming you again soon.
   

   Is this helpful?

10. A

    Aliya1111

    London2 reviews

    4.0

    Dined on November 25, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Very good, great food, service and ambience. Recommend.
    

    BnovaResponded on November 27, 2023

    Hi Aliya thank you for taking the time to review Bnova Indian Restaurant and Bar. We appreciate your comments which we will pass onto our team and we look forward to welcoming you again very soon.
    

    Is this helpful?