Black Angus Steakhouse - San Lorenzo

Review summary

1. E

   Erica

   VIP

   San Francisco

   11 reviews

   5.0

   11 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Holiday Busy but waiter was doing great under circumstances
   

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2. L

   Linda

   VIP

   San Francisco

   22 reviews

   4.0

   22 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Our server was overwhelmed with too many tables. We had a great time and plenty of time to talk to each other.
   

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3. A

   Al

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner with friends. Special thanks to our server, Jonathan.
   

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4. J

   Jennifer

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Wonderful service. Food was on point. Steak was good perfectly medium rare as asked. Loved my meal
   

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5. A

   AnnaConnie

   San Francisco

   1 review

   1.0

   1 review

   Dined on December 13, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Usually an excellent experience. Not sure what happened this time.
   

   Black Angus Steakhouse - San LorenzoResponded on December 17, 2024

   We're truly sorry to hear about your recent visit. We aim to provide a consistently excellent experience, so it's disappointing to know we fell short this time. Please share your contact information directly on our website so we can understand more about your visit and address your concerns.
   

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6. L

   Lizeth

   San Francisco

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   La mesera fue amable con todos nosotros aclarando. pero tardaron para sentarnos aún que tuviéramos reservación aparte para tomar la orden tardaron más de 30 mins otra media ora para que nos trajeran la comida en mi spinach artichoke dip me salió una greña, en todo lo demás estuvo okay. Creo que es la última vez que iré a ese lugar
   

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7. T

   Tiffany

   San Francisco

   20 reviews

   1.0

   20 reviews

   Dined on December 7, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Our waitress forgot our food and other requests several times. We waited almost 2 hours for our food. She constantly told us it’s very busy and she won’t have much time to serve us but when scanning the restaurant, the majority of the patrons were at the bar. Maybe 4 groups were in our section and the other side was fairly empty. We come here often and this was the worst experience I’ve ever had here. She charged up for items were didn’t order so we had to get er attention to correct the invoice.
   

   Black Angus Steakhouse - San LorenzoResponded on December 9, 2024

   We're truly sorry to hear about your recent experience, Tiffany. We aim to provide attentive service to all our guests, and it's disappointing to know we didn't meet those expectations during your visit. We’d like to learn more to address your concerns. Please provide your contact information at our website.
   

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8. A

   Alannah

   San Francisco

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   It’s been a minute since I’ve had Black Angus as all of them have closed near me but it brought back great memories. If you want to try anything try the Garlic Zucchini
   

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9. D

   Dina

   Central Coast

   10 reviews

   5.0

   10 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went day after thanksgiving, nobody in bar seated area. Guys got to watch the game, we listened to the great music in the background, server kimberly was outstanding, drinks were delicious/ moonshine lemonade is a killer, the only improvement would be the lettuce on the salads was too wet, and meat very small cuts w the campfire feast. Love the balloons and cow bell. Nice touch. Will be back agaiin. Since we had a party of 12, everyone loved their food, experience and only 2 said they like Cattlemens better. Thank you! We. Are blessed to still have a BA in the Bay Area.
   

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10. R

    ROBERT

    San Francisco

    1 review

    3.0

    1 review

    Dined on November 29, 2024

    1. Overall 3
    2. Food 5
    3. Service 2
    4. Ambience 3

    Servers seemed overwhelmed. It took 15 min for our server to show up at our table. But after that, it was ok. I wish that our server would have been more attentive. Other than that, food is good, ambience is also good. I would still come here and have a steak every now and then.
    

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