Black Angus Steakhouse - Ontario

Review summary

1. R

   Rachel

   Los Angeles

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Restaurant too dark and needs a little bit more lighting
   

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2. F

   Frankie

   Los Angeles

   1 review

   1.0

   1 review

   Dined on November 13, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Server was unprofessional & was mostly talking & bad mouthing employees performance. Was not clear on explaining menu options when we ordered misleading us to outcta more expensive meal selection
   

   Black Angus Steakhouse - OntarioResponded on November 14, 2024

   We appreciate your feedback, Frankie. Our goal is to provide clear communication and professionalism to all our guests. We regret that your recent visit did not meet these expectations. Please share your contact information on our website so we can look into this further.
   

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3. A

   Angie

   Los Angeles

   1 review

   2.0

   1 review

   Dined on November 12, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   I would rather be seated in the dining area instead of the bar area.
   

   Black Angus Steakhouse - OntarioResponded on November 13, 2024

   Thank you for sharing your preference with us, Angie. We strive to accommodate our guests' seating wishes when possible, and your feedback helps us understand how we can better serve you. To address your concerns, please provide your contact information directly at our website.
   

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4. L

   Luis

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good night out and pretty empty so service was quick and food was tasty
   

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5. S

   Sylvia

   Los Angeles

   2 reviews

   1.0

   2 reviews

   Dined on October 25, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   My friends and I had a great time -as usual. We just really like these special events. Each time we attend, we can hardly wait to see and taste the drinks that go with the meal. We look forward to the next one, which Holly has verified --it's the Whisky Experience. Brought 5 friends on the Moonshine event. Plan on bringing a few more friends for the Whiskey event.
   

   Black Angus Steakhouse - OntarioResponded on October 28, 2024

   Sylvia, we're genuinely pleased to know that you and your friends consistently enjoy our special events! It's fantastic to hear that you're already planning for the Whisky Experience. We appreciate your enthusiasm, if there's anything we can do to earn your complete five-stars next time, please let us know. Thank you and we look forward to welcoming you and your group back soon.
   

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6. R

   Ron

   Los Angeles

   1 review

   5.0

   1 review

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tasty meal, good portions, attentive waiter, great evening!
   

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7. f

   fredrick

   Los Angeles

   1 review

   3.0

   1 review

   Dined on October 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Everything was nice service (max) was polite and respectful wife's filet was a little over charred otherwise the food was good. Why they got a 3 is no one was at the front counter when we arrived no one to greet you and there was a lady in front of us and I asked her how long she had been waiting she said 5 min. That's unacceptable I waved down a waiter to let them know they had customers. When they did arrived they were polite and got us seated along with the other group that was in front of us. We had reservations. You should always have someone in front to greet the customer and make them feel welcomed. First impressions are very important.
   

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8. L

   Lori or Thomas

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on October 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food, service and our favorite restaurant for years. They were having some A/C problems however repair people were there working on it.
   

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9. A

   Anthony

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was perfect! Excellent food and excellent service.
   

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10. A

    Arturo

    Los Angeles

    1 review

    1.0

    1 review

    Dined on October 6, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Took too long for food. Steak soup was from a can. TV’s too loud.
    

    Black Angus Steakhouse - OntarioResponded on October 8, 2024

    We appreciate your feedback, Arturo. Providing timely service and ensuring a relaxing environment is important to us, so your comments about the service and atmosphere are concerning. Please provide your contact information at our website, so we can better address your experience.
    

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