Black Angus Steakhouse - El Cajon

Review summary

1. G

   Gena

   San Diego

   8 reviews

   vip
   5.0

   8 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Adam was great. The manager was also good. We had a lady try to be our server after Adam but she was rude and bad mouthed Adam to us. Spoke to the manager and got Adam back. He’s a great guy and it was insanely busy. No one should bad mouth their coworkers to customers.
   

   Is this helpful?

   Report
2. D

   David

   Hawaii

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The wait with reservations was an hour. Way too long with a reservation. Overbooked for the day. Others waited even longer.
   

   Is this helpful?

   Report
3. A

   Anne

   San Diego

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our visit was Thanksgiving and was very busy. Everyone we met from the front desk to our server was professional and friendly. Some of our group had the turkey dinner, which was sooo good! Some people had NY steak, others the ribeye. Everyone said the meat was cooked exactly how they requested. The entire experience was very pleasant and we will be back.
   

   Is this helpful?

   Report
4. B

   Blanca

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   excellent table service. Drink recommendations were on point as was the food. Fun family dinner.
   

   Is this helpful?

   Report
5. A

   Amber

   San Diego

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   There were only 2 servers in the bar area where we were seated. I understand that it's a holiday, but you should have planned better on staffing. Especially since you were sitting 30-40 minutes after reservation times after just opening a few hours earlier. The music was louder than normal which made it hard to even talk to the person next to me. Even though there were only 2 the servers did a good job. The food was good.
   

   Is this helpful?

   Report
6. J

   John

   San Diego

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We cheerfully endured a 45 minute wait past reservation time, but it was their busiest day of the year. Extra help must have come so they could serve a full house well. Food was great (all of it), server excellent. We each had the Thanksgiving dinner plus Caesar salad. We'll be back!
   

   Is this helpful?

   Report
7. J

   Joy

   San Diego

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Reservation was at 12:00 noon, seated at 12:40. Hostesses were loud, like a cattle call. Quality control of meal was poor. Two same salads greatly different in portion size. Four Turkey meals were also inconsistent as some had a flattened 1/4 cup of stuffing, others a pile under the turkey, as well all only had a teaspoon of cranberry. Don’t know servers name, but never offered a refill on drinks. Overall, flavor was fine.
   

   Is this helpful?

   Report
8. T

   Teresa

   San Diego

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We dined here for lunch on Thanksgiving. The waitress, Olivia, was extra nice to our table. They could have used a few more folks to bus tables and help serve. Non the less, we had a nice meal and no dishes to do.
   

   Is this helpful?

   Report
9. M

   Mike

   San Diego

   8 reviews

   1.0

   8 reviews

   Dined on November 20, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We like gng here. But last nite there were no waitresses except one the manager had it come out even the bartender. took an hour for our main course to come out they forgot our salads. My husband got the wrong order. Our food was cold . We were there two hours and 20 minutes and so many people walked out because there was no service. No apologies. Nothing like it was the norm. It will definitely be awhile before gng back to El Cajon restaurant.
   

   Is this helpful?

   Report
10. M

    Meghan

    San Diego

    3 reviews

    3.0

    3 reviews

    Dined on November 18, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Food was great service was awful. I brought my daughter there for a birthday it was never mentioned. Barely saw our waitress. Disappointed
    

    Is this helpful?

    Report