Bisuteki Tokyo Japanese Steak House - Marriott Hotel Cambridge

Bisuteki Tokyo Japanese Steak House - Marriott Hotel Cambridge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Claudia

   Greater Boston4 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Worked out well for a family dinner even with two under 6 yrs. It has unfortunately become pricier as everything, but was my daughter's special birthday request. Note you have to come on the exact day of your birthday to get comped! I would recommend.
   

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2. L

   Lothar VIP

   New York City22 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I like this restaurant and have been there several times. The food is served quickly and efficiently—which should be seen as a good thing. However, this time, I felt the server was hovering and rushing us. It felt hectic and definitely not relaxing or as enjoyable as it should have been. Very mechanical feeling to the meal. The fish was excellent but so skimpy on the vegetables!
   

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3. J

   Jean

   Greater Boston2 reviews

   4.0

   Dined on March 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food great, but when you don't order alcohol they pay attention to your table. So our drinks never got refilled and never was asked if we wanted anything else.
   

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4. OT

   OpenTable Diner VIP

   Greater Boston3 reviews

   2.0

   Dined on March 8, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   The bartender was amazing while we waited for our table, very friendly. The server was pushy throwing hot soup at us like nurse ratchet. The chef was rude saying “HELLO ANYONE HOME” to two women at our table while they were trying to order. The chef didn’t do the normal hibachi fun stuff like toss the zucchini or sake stream when the other chefs did it. We all felt like we missed out. The steak was overcooked. The server argued about the tip we gave them in front of the restaurant and we explained our concerns. The fire suppression hood didn’t work and the grill was greasy near the drain. I can’t go back here. Where did all the good hibachi restaurants go?
   

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5. D

   Deanna

   Greater Boston9 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Luckily it won’t deter us as we are frequent patrons of the restaurant. However for a 6:30 reservation, it wasn’t even 90 minutes and we were being asked to move to a booth. I had two sips of my drink left. It was completely rushed from the moment we walked in (and we were 10 min early for the res). They didn’t even give us two min to scan the drink menu and wanted our food order. They did not ask us if we wanted dessert, just brought the bill. And again rushed us out after to the point where I felt uncomfortable and was expecting herds of patrons lined up when we left. But that was not the case. There were a handful of people. Luckily we had one of our favorite chefs and the food was great. But for the service, was a fail.
   

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6. S

   San San VIP

   Greater Boston1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   Reservation was at 7:30pm. Was not seated until 8:30pm.
   

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7. OT

   OpenTable Diner

   Greater Boston1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We went on Valentines Day so completely understand that this is not a typical service day. Food was delicious and not bad priced. Our disappointments were with the organization. We had made a reservation but being Valentines Day they threw reservations out the window turning into a first come first serve list hand written at the hostess stand. Unfortunately, I waited in queue until our turn rather than cut ahead as so many others. So when we were finally sat it was two hours past our reservation time. Our chef was friendly, however did not perform any of the hibachi tricks that other tables received. No onion flame tower / volcano. No fancy egg yolk drawings, no tossing of food into our mouths, catching of eggs in their hat, or water bottle spray waterfall. We saw these events happening at the other tables, but our chef just made the food.
   

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8. K

   Karen

   Chicago2 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Fun teppanyaki experience, we went on Valentine’s Day and the service was very efficient if a bit brusque. Lots of food for what you pay, would definitely come back!
   

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9. C

   Charles

   Greater Boston3 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   We waited until 7:30pm for a table despite having made a 7pm reservation days earlier. The chef scowled and did not seem to enjoy entertaining us the way some chefs did at other tables. The food was good.
   

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10. D

    Donna VIP

    Greater Boston1 review

    2.0

    Dined on February 14, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3

    We had to wait 1hr even though we had a reservation and arrived on time for the reservation. We had a small child with us and she was starving. Food was good once we were able to eat.
    

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