Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Detroit / Eastern Michigan
  4. Detroit
  5. Troy
Steak And Lobster Xpx - Benihana - Troy, MI, Troy, MI

Benihana - Troy, MI

3.8
3.8
4017 Reviews
$30 and under
Japanese

Make a reservation

2 people
7:00 PM
Booked 89 times today
  • Good for special occasions
  • Good for groups
  • Lively
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon, Tue, Fri–Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm
  • Phone number
    (248) 649-6340
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Troy
  • Cross street
    Crooks
  • Parking details
    Free parking for Benihana guests
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

What 4,017 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.2Food
  • 3.7Service
  • 3.7Ambience
  • 3.4Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Benihana in Troy, MI offers a blend of entertaining hibachi dining and flavorful dishes. Guests often praise the chefs for their "amazing skills" and the "delicious food." While service and wait times vary, the restaurant remains a popular choice for special occasions. Improvements in cleanliness and service consistency could enhance the overall experience.

4,017 Reviews
  1. Kelly

    Detroit

    1 review

    2.0

    1 review

    Dined today

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 4
    Our reservation was at 7:30pm. We didn’t get our table until an hour later at 8:30pm and drinks were delayed and then food didn’t start getting cooked for roughly another 45min. The food was great however the timing didn’t allow us to make it to church.

    Is this helpful?

  2. jill

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined 1 day ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    We had a reservation and weren’t seated for 40 min after reservation. The food is very pretty good and plentiful- we took most of it home. It was impossible to talk to anyone except those directly next to you.

    Is this helpful?

  3. Tina

    Detroit

    1 review

    2.0

    1 review

    Dined 3 days ago

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 1
    The area we were in was cold as if they had the ac on. Food was just ok. This visit wasn’t a good experience like we’ve had in the past.
    Benihana - Troy, MIResponded 1 day ago
    Dear Tina, we apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Is this helpful?

  4. Joe

    Detroit

    1 review

    2.0

    1 review

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Wife got scallops, calamari and jumbo shrimp. They over cooked so much. We never got offered our ice cream at the end. And we waited for about 45 minutes once we sat down before we even got soup or salad. First and last time going.
    Benihana - Troy, MIResponded 2 days ago
    Thanks for the review, Joe. We're sorry to hear that your experience at Benihana - Troy didn't meet your expectations. We apologize for the overcooked scallops, calamari, and jumbo shrimp, as well as the delay in service. We also regret that you felt the value wasn't up to par. Your feedback is invaluable to us as we strive to improve with each and every visit. We hope to have the opportunity to serve you better in the future.

    Is this helpful?

  5. Christina

    Toronto

    14 reviews

    3.0

    14 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    I ‘m not going to lie. It’s not like it was before Covid. It seems like it has never bounced back. Chefs aren’t as good as they use to be. Service isn’t great and management seems to be lacking. This last visit I never got a drink that I asked for 3 times. We weren’t offered tea and ice cream before our bill came even though it was included with our meal. Our poor chef was trying really hard but you could tell that he was inexperienced and we could hardly understand him. And everything seemed to be a bit dirty (washroom, floors etc) This place needs to step up
    Benihana - Troy, MIResponded 3 days ago
    Thanks for visiting us, Christina. We're sorry to hear about your recent experiences at Benihana - Troy. We understand that things have not been the same and we apologize for any shortcomings in our service and cleanliness. We also regret that you felt our chefs were not up to par. Your feedback is important to us and we assure you that we will take steps to improve. We hope you'll give us another chance to provide a better dining experience.

    Is this helpful?

  6. Helen

    Detroit

    1 review

    2.0

    1 review

    Dined on December 15, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 1
    We were excited to try Benihana for the first time but will not be back. We were greeted with a less than friendly hostess, the bathrooms were terrible - unclean and smelly. The atmosphere was dated and the prices were insane! $15 for a single crown and coke, $12.50 for a glass of wine that costs $15 for a bottle at the store. We got 2 sushi rolls (that came out separately) service was mediocre. We each had 1 drink and our bill was $70. Save your money and try one of the other nearby places that will do a much better job.
    Benihana - Troy, MIResponded on December 17, 2024
    Hi, Helen! We're really sorry to hear about your disappointing experience at Benihana - Troy. We always aim to deliver a great experience, and we regret that we missed the mark this time. We apologize for the service and the cleanliness issues you mentioned. We take your feedback seriously and will work on these issues. We're also sorry to hear that you found our prices to be high. We strive to provide the best value for our customers and will take your feedback into account. We hope you'll give us another chance in the future. Best, The Management Team

    Is this helpful?

  7. Heather Leigh

    Detroit

    1 review

    2.0

    1 review

    Dined on December 15, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 1
    We had an 8:15 pm reservation after shopping for 3 hours … we did not get sorted until 9 pm and we did not have food finished until after 10pm k just had mine boxed … the service was extremely slow they are under staffed and they over book their tables.
    Benihana - Troy, MIResponded on December 16, 2024
    Hey, Heather! We're really sorry to hear about your recent experience at Benihana - Troy. We understand how frustrating it can be to wait, especially when you're looking forward to a good meal. We're taking your feedback seriously and will work on improving our service speed and seating process. We hope you'll give us another chance to make your dining experience a better one. Thanks for your review, it helps us grow and improve.

    Is this helpful?

  8. Steve

    VIP

    Detroit

    4 reviews

    1.0

    4 reviews

    Dined on December 15, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    7:30 reservation. Not seated until 8:15 Hibachi not started until 9:30. Finally done at 10:30. 3 hour “experience”
    Benihana - Troy, MIResponded on December 16, 2024
    Hey Steve! Thanks for the feedback. We're sorry to hear about your experience at our Benihana - Troy location. It's always our goal to provide prompt service and delicious food, and we're sorry we fell short during your visit. We appreciate your patience and understand that waiting for such a long time could be frustrating. Your feedback is crucial for us to improve and we will take your comments on board. We hope you'll give us another chance to provide a better experience. Sincerely, The Management Team

    Is this helpful?

  9. Shay

    Detroit

    5 reviews

    3.0

    5 reviews

    Dined on December 12, 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    Tali did a good job preparing and seasoning the food. However, his focus shifted to the guest at our table who chose to tip him at the beginning of our experience as opposed to the end. Mr. Tali catered to the person who tipped him early and the person with him by giving them more food than others at the grill. Even after asking Tali about our portions Tali dismissed us as though what we asked did not matter. It made the overall experience not so good.
    Benihana - Troy, MIResponded on December 15, 2024
    Hey Shay, Thank you for sharing your experience at Benihana - Troy. We're glad to hear that you enjoyed preparing and seasoning your food. However, we're sorry to hear that the focus shifted towards you as opposed to you. We understand how this could have affected your overall experience. We strive to provide the best service to all our guests and your feedback is valuable to us. We hope you'll give us another chance to provide a better dining experience. Best Regards, The Management Team

    Is this helpful?

  10. Alliyah

    Detroit

    1 review

    5.0

    1 review

    Dined on December 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 4
    Bianca our cook was amazing ! Our server was no where to be found most of the time but she did buss the table whenever we did see her towards the end.
    Benihana - Troy, MIResponded on December 15, 2024
    Thanks for the review, Alliyah! We're thrilled to hear that you had an amazing experience with your food and service at Benihana - Troy. We're sorry to hear that our service did not meet your expectations. We always aim to provide excellent service to all our guests and we're sorry we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope to see you again soon!

    Is this helpful?

FAQs

Benihana - Troy, MI does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Troy, MI is rated 3.8 stars by 4017 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 89 times today

Order delivery or takeout

Google Map for Benihana - Troy, MI

1985 W. Big Beaver Road, Troy, MI 48084

Dining areas

Additional information

  • Cross street
    Crooks
  • Neighborhood
    Troy
  • Hours of operation
    Mon, Tue, Fri–Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Free parking for Benihana guests
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (248) 649-6340
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
Copyright © 2024 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
OpenTable Logo