Benihana - Sugar Land, TX

Review summary

1. J

   Jake

   Houston2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been coming to this location for more than 20 years. This was actually the first location of Benihana I ever tried. The service here is always phenomenal, and always has been. They treat you like family here. You can come here once and someone will definitely recognize you the next time you come! The chef's and waiters/waitresses always do such a great job too! This location never seizes to disappoint me. I will be back soon!
   

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2. OT

   OpenTable Diner

   Houston2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Andres did a fantastic job. We’ve been to Benihana many times, but my brother and his wife from Wisconsin had never been; Andres gave us a great show. He was also very conscientious of our eldest daughter’s seafood allergy and ordered the cooking in such a way to make sure she did not come in contact with any shellfish. Truly an outstanding evening. Thank you so much. 
   

   Benihana - Sugar Land, TXResponded 4 days ago

   Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that Andres made your evening special and ensured a safe and enjoyable experience for your family. We’ll be sure to share your praise with him—he truly is a valuable part of our team! We appreciate your continued support and look forward to welcoming you back for another fantastic Benihana experience. Best,
   

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3. H

   Hayden VIP

   Houston85 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I haven’t been to Benihana in many years and my friend had never been. We had a great time. We were seated with a couple and their 2 teenage daughters. They were delightful. Our server was great and the chef did a great job The food was good and we really enjoyed it. There were a lot of kids so it’s noisy but enjoyed our experience
   

   Benihana - Sugar Land, TXResponded 4 days ago

   Hi Hayden, We're thrilled to hear that you and your friend had a great time at Benihana - Sugar Land, TX! It's wonderful to know that our team made your experience enjoyable. We're glad you enjoyed the food and found our service to be great. We're sorry for the noise, but we're glad it didn't overshadow your experience. We look forward to welcoming you back soon. Best, The Management Team
   

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4. G

   Gloria

   Houston4 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   It was typical Benihana‘s we dined in one of the smaller rooms and it was  pleasant . My disappointment was with our server. He forgot that I told him I was celebrating my granddaughter‘s birthday they never acknowledged it.
   

   Benihana - Sugar Land, TXResponded 4 days ago

   Hello Gloria, Thank you for taking the time to share your experience at Benihana - Sugar Land, TX. We're glad to hear that you enjoyed the ambiance of our restaurant, but we're sorry to hear that you felt disappointed with the service you received. We always strive to provide exceptional service to our guests and it seems we missed the mark during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your next visit a better one. Best, The Management Team
   

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5. G

   Gale

   Amarillo10 reviews

   5.0

   Dined on March 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always great service, great food and a wonderful experience.
   

   Benihana - Sugar Land, TXResponded on March 13, 2025

   Hi Gale, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Benihana - Sugar Land, TX. It's always our goal to provide excellent service, great food, and a wonderful experience for our guests. We appreciate your kind words and look forward to serving you again soon! Best, The Management Team
   

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6. M

   Mia

   Houston1 review

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every Thing Was Soooo Awesome & The Food Sooo Delicious
   

   Benihana - Sugar Land, TXResponded on March 11, 2025

   Thanks for the review, Mia! We're thrilled to hear that you enjoyed your experience at Benihana - Sugar Land, TX. It's wonderful to know that our food was a hit and that you appreciated the overall value we provided. Your kind words truly mean a lot to us. We look forward to serving you again soon.
   

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7. OT

   OpenTable Diner

   Houston2 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was impeccable! Mark was very attentive! Ruffino was superb and hilarious as he prepared our food!
   

   Benihana - Sugar Land, TXResponded on March 8, 2025

   Dear Guest! Thank you so much for your wonderful review! We're thrilled to hear that you found our service to be impeccable and enjoyed the food. It's always a pleasure to know that our team's efforts are appreciated by our valued guests like you. We strive to provide the best experience possible for our guests and it's heartening to hear that we were able to meet your expectations. We appreciate your kind words and look forward to serving you again soon! Best regards, The Management Team at Benihana - Sugar Land, TX
   

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8. J

   Jacqueline

   Minneapolis1 review

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first experience at Benihana. I loved it and will definitely return. Thank you for a great afternoon.
   

   Benihana - Sugar Land, TXResponded on March 4, 2025

   Hello Jacqueline, Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that your first experience at Benihana was a success and that you loved it. We always strive to provide excellent food and service, and your feedback is a testament to our efforts. We're looking forward to your next visit. Thank you again for your kind words! Best Regards, The Management Team
   

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9. A

   Albert

   Houston3 reviews

   4.0

   Dined on February 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Table was sticky when we sit down Over all ok. At the end the ice crème was great.
   

   Benihana - Sugar Land, TXResponded on March 1, 2025

   Hi Albert, We're glad to hear that you enjoyed the table and the service at Benihana - Sugar Land, TX! We strive to provide an exceptional dining experience for our guests, and it's great to know that we achieved that during your visit. We appreciate your feedback about the table being a bit sticky - we're always working to ensure a comfortable and enjoyable dining experience for all of our guests. We're glad you enjoyed our ice cream, and we hope to see you again soon! Best regards, The Management Team
   

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10. K

    Kimberly VIP

    Houston5 reviews

    2.0

    Dined on February 19, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Below average experience this time - we were disappointed
    

    Benihana - Sugar Land, TXResponded on February 22, 2025

    Thanks for visiting us, Kimberly. We're sorry to hear that your recent experience at Benihana - Sugar Land, TX didn't meet your expectations. We always aim to provide top-notch service and it's disappointing to learn that we fell short this time. Your feedback is valuable and we'll certainly look into this. We hope to have the opportunity to serve you again and provide a better experience. Best regards, Benihana - Sugar Land, TX Management Team
    

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