Benihana - Scottsdale, AZ

Benihana - Scottsdale, AZ reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. c

   china

   Phoenix6 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great fun, and delicious. Ryan kept us entertained the whole time while simultaneously cooking s delicious meal. We really enjoyed it and can’t wait to come back!
   

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2. M

   Meshell

   Phoenix1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   While celebrating my Birthday! The food and drinks were good the waitress however, failed to tell the cook that I have a gluten allergy which wasn't made known to the cook until he had already begin serving luckily I had eaten here before so I knew the sauces that were served to me were in fact not for me and once the cook knew I had the allergy (after being informed by the waitress who failed to tell him before hand about said allergy) outside of this imperative information regarding Allergies! everything else was good
   

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3. D

   Dennis VIP

   Toronto3 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   We ordered a 6 course dinner. The entree came out before the soup and salad completely out of order. By the time our barely warm soup came out with the salad, our entree was cold. Then the dips did not come out. We had to ask for them. It was the worst experience we ever had at Benihana’s. Also my wife ordered a hot sake at start of our meal and that never came out, I had to go to counter and ask for it.
   

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4. C

   Chris

   Fort Lauderdale3 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great time with the family my kids love it here chef Tony always does a great job
   

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5. W

   Wendy VIP

   Surrey27 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   This Benihana has dropped down the quality list in the last few years! Our party had Eric, an inexperienced and humorless chef who couldn’t get anything right and was crazy clumsy. We had to send the food back. Chicken and steak poor quality and overcooked. SO NOISY! Couldn’t hear ourselves speak. Never go back again.
   

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6. G

   Giuseppe

   Phoenix2 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Not good it was like we were intruding on the service and the chef
   

   Benihana - Scottsdale, AZResponded 1 day ago

   Thanks for visiting us, Giuseppe. We're truly sorry to hear that your experience at Benihana - Scottsdale, AZ didn't meet your expectations. We strive to provide excellent service and delicious food, and we're disappointed to hear that we fell short during your visit. We appreciate your feedback and will certainly use it to improve. We hope you'll give us another chance to provide you with the dining experience you deserve. Best regards, The Management Team
   

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7. G

   Gbaby

   Phoenix1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was very good and clean I love it even the  manager was out helping 
   

   Benihana - Scottsdale, AZResponded 1 day ago

   Hey Gbaby, We're thrilled to hear that you had a positive experience at Benihana - Scottsdale, AZ! It's great to know that our cleanliness and service team made your visit enjoyable. We always strive to provide the best for our guests and your feedback is a testament to our efforts. Thank you for your kind words and we look forward to serving you again soon! Best, The Management Team
   

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8. D

   Daniela

   Phoenix1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great experience and food!! will definitely come back
   

   Benihana - Scottsdale, AZResponded 2 days ago

   Hey Daniela, We're over the moon to hear that you had a great experience at Benihana - Scottsdale, AZ! It's fantastic to know that you enjoyed our food and service. We always strive to provide our guests with an unforgettable dining experience, and your kind words are a testament to our efforts. We can't wait to welcome you back for another great experience. Best, The Management Team
   

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9. J

   Jeffrey

   Phoenix1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience of sitting at a community tempanyaki and sharing with others is a great experience. The food, drinks and service was phenomenal. Great place to bring the kids, great place to bring your first date, great place period.
   

   Benihana - Scottsdale, AZResponded 2 days ago

   Hello Jeffrey, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your time at our tempanyaki and that you appreciated our food, drinks, and service. It's always a pleasure to serve a community of guests and we're glad to hear that you felt the experience was great for bringing loved ones, a date, or even a business meeting. We look forward to welcoming you and your guests back for more memorable experiences at Benihana - Scottsdale, AZ. Best regards, The Management Team
   

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10. R

    Rick

    Unspecified6 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great time! Love the staff here and the food is always amazing!.
    

    Benihana - Scottsdale, AZResponded 2 days ago

    Hello Rick, Thank you for taking the time to leave such a fantastic review! We are thrilled to hear that you had a great time at Benihana - Scottsdale, AZ and that you enjoyed our food and found our staff to be wonderful. We take pride in our commitment to providing the best possible experience for our guests and it's always rewarding to hear when we've succeeded. We're also pleased to know that you appreciated our new ownership. We truly believe in maximizing our guest's experience and providing a memorable dining experience, and we're glad you see the value in our restaurant. We look forward to welcoming you back soon! Best Regards, The Management Team
    

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