Benihana - Santa Anita, CA

Review summary

1. Y

   Yuri

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   Our reservation was for 745 we got sat at 930 ! We had to go to cheesecake and spend money our children fell asleep. The waiter was mia for big chunks of time .. it was a disappointment out holiday was not fun.
   

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2. J

   Jereth

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our Christmas Eve Dinner at Benihana in Arcadia! There was an unexpected 30-minute wait for our table but it was all good, the place was packed and noisy and fun. I was surprised the meal and presentation seemed identical to what I remember from 20+ years ago - they have a game plan and they are sticking to it! Highly recommended!
   

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3. L

   Laura

   Los Angeles

   4 reviews

   1.0

   4 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We didn’t get to eat !! It took over an hour and we never got to sit down and when we tried to eat in the lounge they were very rude and didn’t let us order so we left we were starving
   

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4. d

   david

   Los Angeles

   3 reviews

   1.0

   3 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We didn’t get a chance to eat at this place. We made a reservation for lunchtime and was told that we could order from the menu, when I called before booking. When we got there they said that we cannot order from the lunch menu because of the holiday.. We didn’t have time to sit for two hours for the teppanyaki style. The Restaurant did nothing to help us out. The server just walked away.
   

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5. R

   Raquel

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, so wonderful!! Thank you! We had such a wonderful time chef so attentive to our little ones and birthday event.
   

   Benihana - Santa Anita, CAResponded 2 days ago

   Dear Raquel, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent food and quick service during your visit. We appreciate your feedback and look forward to welcoming you back soon.
   

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6. T

   Tammy

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was much better compared to our previous visit. Food was better and service was better. We reserved but still had to wait 20 minutes to be seated.
   

   Benihana - Santa Anita, CAResponded on December 16, 2024

   Thanks for visiting us, Tammy! We're thrilled to hear that your recent visit to Benihana - Santa Anita was better than your previous visit. It's wonderful to know that you enjoyed the food and found the service to be improved. We apologize for the wait you experienced, but we're glad it didn't detract from your overall experience. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
   

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7. J

   Joanna

   Washington DC

   1 review

   1.0

   1 review

   Dined on December 12, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Worst teppanyaki experience. Only 2 min of entertainment while cooking. Very lame. Won’t be back.
   

   Benihana - Santa Anita, CAResponded on December 15, 2024

   Thanks for the review, Joanna! We're truly sorry to hear about your disappointing experience at Benihana - Santa Anita. It's not typical of our standards to have guests leave feeling this way, and we sincerely apologize for not meeting your expectations. We strive to provide an enjoyable dining experience and it's clear we fell short during your visit. Your feedback is valuable and will be used to improve our service. We hope you'll reconsider and give us another chance to impress you in the future. Best, The Management Team
   

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8. R

   Ricky

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef (Ray) was amazing. He interacted not only with me and my girlfriend, but he also did so with rest of the table. He truly made it an unforgettable experience.
   

   Benihana - Santa Anita, CAResponded on December 12, 2024

   Hello, Ricky! Thank you so much for your wonderful review and the perfect ratings! We're thrilled to hear that you and your girlfriend had an unforgettable experience at Benihana - Santa Anita. It's great to know that our team made your visit enjoyable and memorable. We strive to provide excellent service to all our guests and your feedback tells us we're on the right track. We look forward to serving you again soon. Best regards, The Management Team
   

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9. O

   Oyie

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a party of 7 to celebrate my mom and brother's birthdays. Everyone order the Deluxe Feast which was filet mignon and lobster with the mushroom soup, salad and shrimp appetizer. Our teppan chef Fausto was a great cook and entertainer. We also bought the holiday gift cards which included promotional gift cards so we will be back in January.
   

   Benihana - Santa Anita, CAResponded on December 15, 2024

   Hi Oyie, Thank you so much for choosing Benihana - Santa Anita for your special celebration! We're thrilled to hear that you and your family enjoyed your meals, especially the Deluxe Feast, and that our teppan chef made your experience enjoyable. We're also glad that you appreciated our holiday gift cards and planned to return in January. We look forward to welcoming you back for more memorable celebrations! Best Regards, The Management Team
   

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10. D

    Darlene

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on December 9, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our cook was amazing, funny, energetic. And the food was delicious. I tried the new wagyu they offer in the menu. Pretty pricey but totally worth it.
    

    Benihana - Santa Anita, CAResponded on December 18, 2024

    Thanks for the feedback, Darlene! We're thrilled to hear that you enjoyed your experience at Benihana - Santa Anita. It's wonderful to know that our wagyu dish was a hit and that you found the food delicious. We strive to provide an exceptional dining experience and your comments affirm that we're on the right track. We look forward to serving you again soon!
    

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