Benihana - San Francisco, CA

Review summary

1. A

   Aleshka

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Brought my husband here again because of my love for dinner and show. Lychee Martini is wonderful. Yes, go even if you are eating alone.
   

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2. C

   Carolina

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Had a reservation for 7pm for a birthday- we were seated at 7:45 and eating by 9pm
   

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3. V

   Vish

   VIP

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Expect long wait for seating as well as food despite making reservations.
   

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4. T

   Timothy

   San Francisco

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Good food and attentive servers. We were there on Christmas Day, and it was packed and extremely noisy. We will return when it is less busy.
   

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5. E

   Effie

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Did not serve APPETIZER and did not receive hot tea, this supposed to be on the menu.
   

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6. M

   Michael Christian

   Las Vegas

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Staff was attentive but we waited long for our tables. Should prepare better for big nights next time
   

   Benihana - San Francisco, CAResponded 3 days ago

   Thanks for the review, Michael Christian. We appreciate your feedback. We understand that waiting long for your table can be frustrating and we apologize for the inconvenience. We strive to provide efficient service and your feedback helps us improve. We hope to serve you better next time. Best, The Management Team at Benihana - San Francisco, CA.
   

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7. K

   Katie

   San Francisco

   18 reviews

   5.0

   18 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Love our Christmas Eve treat to Benihana. A firm family favourite the show, the food, the environment a true gem for young and old alike!!
   

   Benihana - San Francisco, CAResponded 3 days ago

   Hi Katie, We're thrilled to hear that you chose to celebrate your Christmas Eve at Benihana - San Francisco, CA and that we're a firm family favourite! It's wonderful to know that you enjoy our show, food, and environment. We're sorry to hear that our service didn't meet your expectations. We always aim to provide excellent service, and we appreciate your feedback as it helps us improve. We hope to welcome you back soon for another wonderful dining experience. Best wishes, The Management Team
   

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8. C

   Cindy

   VIP

   San Francisco

   18 reviews

   4.0

   18 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great Krismas Eve meal with Chef Abel. We ordered our filet medium rare, and he cooked it perfectly. Our scallops, shrimp appetizer, and chicken were also cooked perfectly. I will definitely come back in the future when my waistline goes down a titch.
   

   Benihana - San Francisco, CAResponded 3 days ago

   Thanks for visiting us, Cindy! We're thrilled to hear that you enjoyed your Krismas Eve meal with us, especially the filet and the scallops. It's great to know that the chicken appetizer, shrimp, and our Krachi Krachi sauce made your evening wonderful! We're always striving to create the perfect culinary experience for our guests, and your feedback is a great motivation for us. We look forward to your next visit and the time when you're able to trim down a bit!
   

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9. B

   Burhan

   Los Angeles

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service we were promptly seated as per our reservation.
   

   Benihana - San Francisco, CAResponded 3 days ago

   Thanks for the feedback, Burhan! We're thrilled to hear that you enjoyed the food and service at Benihana - San Francisco, CA. It's always our goal to provide prompt seating and top-notch service. We appreciate your high ratings and look forward to welcoming you back soon. Best, The Management Team
   

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10. C

    CJ

    Portland

    4 reviews

    3.0

    4 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    I normally have a good time when going to Benihana, but this time something was off. Granted, it was clearly a busy night, despite being a Monday. We were late being seated and getting water, and the hibachi table wasn’t turned on by the time the chef arrived so things were further delayed. The chef was clearly put off by this and showed his irritation throughout the service, and it affected the vibe at the table, creating a more subdued experience than I am used to. The food was good as always but I was disappointed with how the service went considering I went for my birthday.
    

    Benihana - San Francisco, CAResponded 4 days ago

    Hi CJ, We appreciate your feedback and are sorry to hear that your recent visit to Benihana - San Francisco, CA didn't meet your expectations. We understand that our service was not up to par, especially considering the busy night. We're glad to hear that you enjoyed the food. We hope to have the chance to serve you better in the future. Best, The Management Team
    

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