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Benihana - Plymouth Meeting, PA, Plymouth Meeting, PA

Benihana - Plymouth Meeting, PA

3.2
3.2
2563 Reviews
$30 and under
Japanese

Make a reservation

2 people
7:00 PM
Booked 82 times today
Additional seating options
  • Good for groups
  • Good for special occasions
  • Kid-friendly
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Phone number
    (610) 832-5924
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Plymouth Meeting
  • Cross street
    Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
  • Parking details
    Public Lot
  • Public transit
    Septa Bus Routes include 27, 98 and the L bus.
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine

Offers

  • $39 TASTE OF BENIHANA

    Multiple dates available
    Sun - Thu - 11:00 AM - 3:00 PM, 3:00 PM - 10:00 PM,Fri - Sat - 11:00 AM - 3:00 PM, 3:00 PM - 11:00 PM
    Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi,  homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.
    $39 TASTE OF BENIHANA Photo
  • NATIONAL MARGARITA DAY - $8 ROCKY’S MARGARITAS!

    Feb 22, 2025 only
    Celebrate National Margarita Day on Saturday, February 22, with $8 Rocky’s Margaritas, available all day, open to close! Crafted with Altos Plata Tequila, Combier d’Orange, organic agave nectar, yuzu, and Grand Marnier, enjoy your margarita in five bold flavors: Traditional | Mango | Passion Fruit | Strawberry Dine-in only. Tax and gratuity not included. Cannot be combined with other offers.
    NATIONAL MARGARITA DAY - $8 ROCKY’S MARGARITAS! Photo
  • WAGYU OF THE WORLD MENU

    Multiple dates available
    Sun - Thu - 11:00 AM - 3:00 PM, 3:00 PM - 10:00 PM,Fri - Sat - 11:00 AM - 3:00 PM, 3:00 PM - 11:00 PM
    Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.  Ask your server for more details. Reserve now!

    WAGYU OF THE WORLD MENU Photo

What 2,563 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.2
3.2 based on recent ratings
  • 3.8Food
  • 3.2Service
  • 3.3Ambience
  • 3Value

NoiseModerate

Loved For

  • Philadelphia County

    Kid-friendly

  • Western Suburbs

    Kid-friendly

  • Western Suburbs

    Good for groups

Review summary

AI-generated from verified diner reviews
Benihana in Plymouth Meeting offers an engaging hibachi experience with "amazing staff" and "great food." Known for its lively atmosphere, it's perfect for celebrations, especially birthdays. While the service can be slow during peak times, the chefs are "fantastic" and "entertaining." Improvements in reservation management could enhance the experience.
2,563 Reviews
  1. Taniya

    Atlantic City

    3 reviews

    1.0

    3 reviews

    Dined today

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    If I could give this location zero stars I would. For context I did book a reservation on Friday February 14th - so I was already prepared to be patient and expect some delays when it came to being seated, serviced, and eating but this location on this specific night was just 100% out of control, understaffed, and unprepared for there SCHEDULED RESERVATIONS. Our reservation was for 9:00pm. we areived at 8:50pm. When we walked in the check-in/waiting area was over packed, loud, unorganized, and chaotic. It was so many people that it took 20 minutes to check in (Our check-in time was 9:10pm) Shortly after checking in the manager began to call reservations by name to be seated. By this time it is 9:30pm and our name was not called - after asking the manager why not we were told that they were seating "8:00pm reservations" We than sat and waited til a little after 10:00pm to eventually be called and seated. The host would sit 2-3 tables at a time. We sat at the table for 20 minutes before we received our menus. Then it took 10 more minutes before someone a lady came out and took our orders for our drinks and appetizers. So this is around 10:30pm. Before leaving she states they only have 2 people working at the bar and that is causing all of the delay in the restaurant... We didnt receive our drinks (not our appetizers or main course ordered) until 11:17pm. Meanwhile during all of this 1/3 tables that was seated at the same time as us already had there drinks, alcoholic drinks, appetizers, main course, and there chef was finishing up his show) My partner and I decided to leave ruining our night on Valentines Day. When we were leaving at 11:20pm they were seating 10:00pm reservations. They are scheduled to close at 11:00pm. This location needs to fire everyone starting at the top going down and create a fresh start to ensure proper management, reservations, and customer service. They were obviously overbooked and the managers were not on the same page! DONT COME HERE!!!!!

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  2. Stacie

    Washington DC

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Had a 5:45 reservation. We were seated in the back near the drafty exit door. At 6:30 we had not received anything, not even water. Complained to management and we received water. By 6:45 we hadn’t received anything else. Complained to management who apologized. We left.
    Benihana - Plymouth Meeting, PAResponded today
    Hey Stacie, We're really sorry about your recent experience at Benihana - Plymouth Meeting, PA. We understand how frustrating it can be to wait, especially for such a special occasion. We sincerely apologize for the inconvenience caused and we're committed to make sure it doesn't happen again. We appreciate your patience and understanding and we hope to serve you better in the future. Best, The Management Team

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  3. Jessica

    Philadelphia

    1 review

    5.0

    1 review

    Dined on February 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    Back to the old Benihana experience I’m used to! Great food and service. It struggled a bit the last couple of years which seemed to be due to a staffing shortage, but that seems to have been resolved.
    Benihana - Plymouth Meeting, PAResponded on February 5, 2025
    Hello Jessica, Thank you for your wonderful review and for choosing to dine with us at Benihana - Plymouth Meeting, PA. We're thrilled to hear that you enjoyed our food and service, as we strive to provide the best for our valued guests like you. We're sorry to hear that you felt the service has been a bit lacking in the past. We're also taking note of your feedback regarding our staffing situation. Rest assured, we're working diligently to resolve these issues and ensure a seamless dining experience for our guests. We look forward to welcoming you back soon. Best Regards, The Management Team

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  4. OpenTable Diner

    Philadelphia

    6 reviews

    3.0

    6 reviews

    Dined on February 2, 2025

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 3
    Food is always good. Service is always painfully slow. They are under staffed and under trained all the time and it shows. We have been going to Benihana for years and we know ahead of time to expect a 3 hour meal. Corporate really needs to better train the staff. It’s not a 1 time experience of bad service. It’s the same repeat service for the last 5 years. Expect to wait an extra 15-30 minutes to be seated from your reservation time. Once seated no one will come to your table not even to give you a glass of water until you get up and ask the manager for a waiter or waitress. We had a 5:30 reservation. Sat down at 6:00pm. At 7:15 we only had salad and soup on the table. I had to get up and ask for water 3 times. The alcoholic drinks that the nice people sitting at our table ordered came out around 7:40pm. Once the chef arrived the meal did move along at normal pace. I had to get up and ask the manager for the check and we still had to wait 10 minutes to get it. We love the food at Benihana which is why we torture ourselves with the same inadequate service every visit. We have tried some other teppanyaki style restaurants but the food at Benihana is best. They always give us a discount off our bill or a gift card to a future visit every time. We do not ask for this. We didn’t even complain that much this visit. The manager always proactively offers it due to the poor service. They know the service is bad. I hope corporate is reading this. They just need some extra staff and better training and Benihana could really be a GREAT experience. They could probably have a whole extra seating but due to the extremely slow service I’m fairly certain they miss out greatly reducing profits. I always tip at least 20% even when service is bad as I know this is their livelihood and I am not sure who is to blame but it sure does make it hard to do that here. We will continue to visit hoping for that better service experience! PLEASE SURPRISE ME NEXT TIME!
    Benihana - Plymouth Meeting, PAResponded on February 5, 2025
    Dear Guest! Thank you for your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear about your experience with our service. It's not typical of our standards, and we're sorry to hear that you felt it wasn't up to par. We take your comments seriously and will work on improving our service. We truly value your patronage and look forward to providing a better experience on your next visit. Best, Benihana - Plymouth Meeting, PA Management Team

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  5. Christian

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on February 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a great time, food was amazing and the  chef was very entertaining. It was very welcoming experience from the moment I walked in.
    Benihana - Plymouth Meeting, PAResponded on February 5, 2025
    Hello Christian, We're thrilled to hear that you had a great time at Benihana - Plymouth Meeting, PA! It's wonderful to know that you enjoyed our food and the  chef's performance. We strive to create memorable experiences for our guests and it's heartwarming to hear that we succeeded. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back soon! Best, The Management Team

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  6. Brandi

    VIP

    Philadelphia

    6 reviews

    5.0

    6 reviews

    Dined on February 1, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our server Drew (Andrew) & chef MD (Mohammed) were both wonderful.
    Benihana - Plymouth Meeting, PAResponded on February 5, 2025
    Hi Brandi, Thank you for taking the time to leave us this review. We're thrilled to hear that you had a wonderful experience at Benihana - Plymouth Meeting, PA. It's great to know that our team was able to provide you with excellent service. We noticed that you rated our food a bit lower and we appreciate your feedback. We're always striving to improve and we'll certainly take your comments into consideration. We hope to see you again soon for another wonderful dining experience. Best regards, The Management Team

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  7. Desiree

    VIP

    Philadelphia

    1 review

    1.0

    1 review

    Dined on January 26, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Awful experience! We waited over an hour snd never made it to our table
    Benihana - Plymouth Meeting, PAResponded 7 days ago
    Thanks for the review, Desiree. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We strive to provide excellent service and it's clear we fell short during your visit. We understand how frustrating that can be and we sincerely apologize for the inconvenience. We hope you'll give us another chance to show you the quality of service we're known for. Thank you for your feedback.

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  8. Fran

    Philadelphia

    2 reviews

    1.0

    2 reviews

    Dined on January 26, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Left at 815. 45 minutes after my reservation time as I was yet to be seated. Making a reservation means nothing at this place
    Benihana - Plymouth Meeting, PAResponded on January 27, 2025
    Hi Fran, We're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's not the standard we aim to provide. We understand how frustrating this must have been and we're truly sorry for the inconvenience caused. Your feedback is important to us and we assure you that we're taking your comments into serious consideration as we work on improving our reservation system. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team

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  9. Bonnie

    Baltimore

    21 reviews

    3.0

    21 reviews

    Dined on January 25, 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5
    Everyone was really nice, but it was super slow and the food was way too salty and covered in butter.
    Benihana - Plymouth Meeting, PAResponded on January 27, 2025
    Thanks for the review, Bonnie. We're glad to hear that you enjoyed our service at Benihana - Plymouth Meeting, PA. We're sorry to hear that your experience was slower than expected and that the food was not up to your expectations. We appreciate your feedback and will certainly take it into consideration as we strive to improve our food quality and speed of service. We hope to serve you again soon.

    1 person found this helpful

  10. RICH

    VIP

    Philadelphia

    13 reviews

    2.0

    13 reviews

    Dined on January 18, 2025

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 1
    Overpriced and poor service. The restaurant needs updating and a good cleaning
    Benihana - Plymouth Meeting, PAResponded on January 20, 2025
    Thanks for the feedback, Rich. We're sorry to hear that your experience at Benihana - Plymouth Meeting, PA didn't meet your expectations. We take all comments seriously and will use your feedback to improve our service and food quality. We're committed to maintaining the ambiance and will take your comments into consideration as we undertake our renovations. We hope you'll give us another chance in the future. Best Regards, The Management Team

    1 person found this helpful

FAQs

Benihana - Plymouth Meeting, PA does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Plymouth Meeting, PA is rated 3.2 stars by 2563 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 82 times today
Additional seating options

Order delivery or takeout

Google Map for Benihana - Plymouth Meeting, PA

508 W Germantown Pike, Plymouth Meeting, PA 19462

Dining areas

Additional information

  • Cross street
    Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
  • Neighborhood
    Plymouth Meeting
  • Hours of operation
    Mon–Thu, Sun 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Public transit
    Septa Bus Routes include 27, 98 and the L bus.
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wine
  • Phone number
    (610) 832-5924
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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