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Benihana - Ontario, CA, Ontario, CA

Benihana - Ontario, CA

4.0
4
5934 Reviews
$30 and under
Japanese

Make a reservation

2 people
7:00 PM
Booked 101 times today
  • Good for special occasions
  • Lively
  • Good for groups
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of operation
    Mon, Tue, Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–12:00 am
  • Phone number
    (909) 483-0937
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Neighborhood
    Ontario
  • Cross street
    Between Haven and Milliken
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine

What 5,934 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 4.3Food
  • 3.9Service
  • 4Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Inland Empire

    Most Booked

Review summary

AI-generated from verified diner reviews
Benihana in Ontario, CA offers a lively dining experience with engaging chefs like "adagio" and "nathaniel" who delight guests with their cooking skills and humor. While some mention delays in seating and service, the restaurant consistently delivers "delicious" food and memorable celebrations, making it a favorite spot for many special occasions.

5,934 Reviews
  1. Yvette

    Orange County

    4 reviews

    1.0

    4 reviews

    Dined 1 day ago

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 1
    12/10/24 I made reservations for 12 for my son‘s birthday at 7 PM. We confirmed multiple times over the phone. Once most of our party ( except 2) arrived, we went to check in at the front and were told that we could not check in until our entire party had arrived. 10 minutes later our entire party had arrived and we were told to wait about 20 minutes. 20 minutes later still not seated I went in to find out what was taking so long and we were told 20 to 30 more minutes. Again 30 minutes later and we were told 30 more minutes. You’ve got to be kidding me. Overall, they were an hour late seating us for our reservation. We were then seated and were given the wrong menus and left to sit for another 30 -40 minutes. At this point we had still not made a drink order or had anyone come to check on us at all. Almost two hours after our reservation time a waitress came and realized we had the incorrect menus and brought us a few of the correct menues which would have been good except they were 12 of us so everyone was trying to share three menus . She finally came back and took our drink and appetizer orders. Drinks and appetizers took forever. Some of the appetizers and drinks didn’t even come until more than halfway through the dinner and all came at different times so half of our party was served while others just sat and waited for what seemed like an hour. The only good thing I can say is that once the cooks arrived, the food was great. Other than that this is my second awful experience with being seated and waited on at Benihana. It would have been appropriate to offer a discount of some kind but if course that didn’t happen either. Unfortunately, this will probably be my last time coming here. 

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  2. Barbara

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our chef Oscar gave us a great performance and cooked up our delicious food. Friendly staff and great location.

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  3. Michael

    Los Angeles

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Our reservation time was 8:15, we were seated at 9:15, and the chef came around 10:15. They may have open reservations available but it’s the equivalent of putting your name on the list. Quantity over quality is how I felt management runs this Benihana.
    Benihana - Ontario, CAResponded 3 days ago
    Hey Michael! Thanks for visiting us at Benihana - Ontario. We're truly sorry to hear about your recent experience. We understand that waiting longer than expected can be frustrating, especially when you're looking forward to a meal. We also regret that our chef's arrival time didn't match the time you were seated. We appreciate your feedback as it helps us to improve. We hope you'll give us another chance to provide you with the quality and quantity of dining experience we're known for. Best Regards, The Management Team

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  4. Savannah

    Los Angeles

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Had a reservation for 7:15 got seated at almost 8. Sever was not the best, Didn’t give get us any refills until food was done. Food was salty.
    Benihana - Ontario, CAResponded 3 days ago
    Hey, Savannah! We're really sorry to hear about your experience at our restaurant. We understand that your time is important and we regret that the service did not meet your expectations. We also regret that the food did not provide you with the taste and saltiness that you were expecting. We assure you that we take your feedback seriously and will work on improving these areas. We hope that you will give us another chance to provide you with a better dining experience. Best regards, Benihana - Ontario Management Team

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  5. Rick

    Las Vegas

    8 reviews

    4.0

    8 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Another delicious Christmas meal in the books for 2024!
    Benihana - Ontario, CAResponded 3 days ago
    Thanks for the review, Rick! We're thrilled to hear that you enjoyed your Christmas meal at Benihana - Ontario. It's always a pleasure to serve you and we're glad we could make your holiday special. We noticed your rating on value and we truly appreciate your honesty. We're always striving to improve and we'll take your feedback into account. We hope to see you again soon!

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  6. steve

    Orange County

    4 reviews

    3.0

    4 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 1
    My niece dropped her drink, the server brought her a milkshake and then 2 more for her sisters. We were charged $33 for those little childrens shakes that they didn't even drink. The prices for everything were really out of proportion to the quality
    Benihana - Ontario, CAResponded 3 days ago
    Hello Steve! We're truly sorry to hear about your recent experience at Benihana - Ontario. We strive to provide excellent service to all our guests and it's clear we fell short during your visit. We apologize for the confusion with your niece's drink, and the misunderstanding with the children's shakes. We understand that you found our pricing to be out of proportion and we're truly sorry for that. We appreciate your feedback and will certainly take it into consideration as we continually work to improve our services. We hope to have another chance to serve you better in the future. Best regards, The Management Team

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  7. Stanley

    San Diego

    4 reviews

    3.0

    4 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Service a little slow, cook also slow. Steak overdone and lobster rubbery
    Benihana - Ontario, CAResponded 2 days ago
    Hi Stanley! We appreciate your feedback and are sorry to hear that your visit to Benihana - Ontario didn't meet your expectations. We strive to provide excellent service and delicious food, and it's clear we fell short during your visit. We're also sorry to hear about your experience with the steak and lobster rub. Your feedback is crucial to us as it helps us improve. We hope you will give us another chance to impress you with our service and food in the future. Best regards, Benihana - Ontario Management Team

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  8. matthew

    Los Angeles

    1 review

    1.0

    1 review

    Dined 4 days ago

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 3
    This was the worst experience ever at Benihana. Our orders were wrong and food wasn’t cooked right. Terrible experience here. I’m so surprised
    Benihana - Ontario, CAResponded 3 days ago
    Dear Matt! Thanks for visiting us at Benihana - Ontario. We're truly sorry to hear about your experience. It's certainly not the standard we aim to provide. We take pride in our food and service, and it's clear we missed the mark this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to make your next visit a better one. Best, The Management Team

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  9. ALIS

    Los Angeles

    17 reviews

    5.0

    17 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our experience has always been wonderful. I’ve been taking my son here since he was 5 yrs old. We celebrated his #25 bday today. We always have great memories !!!!!
    Benihana - Ontario, CAResponded 3 days ago
    Hey Alis! Wow, we're over the moon to hear such kind words! We're thrilled that you've always had great memories at Benihana - Ontario. It's wonderful to know that your son's birthday celebrations are always special for you. We're grateful for your continued support and look forward to celebrating many more special occasions with you. Thank you for your kind words and for giving us a perfect rating. We can't wait to serve you again soon! Best wishes, The Management Team

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  10. nop

    Los Angeles

    21 reviews

    2.0

    21 reviews

    Dined on December 3, 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    Food quality too salty teppan. Sashimi is bad quality
    Benihana - Ontario, CAResponded on December 4, 2024
    Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

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FAQs

Benihana - Ontario, CA does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Ontario, CA is rated 4 stars by 5934 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 101 times today

Order delivery or takeout

Google Map for Benihana - Ontario, CA

3760 E Inland Empire Blvd, Ontario, CA 91764

Dining areas

Additional information

  • Cross street
    Between Haven and Milliken
  • Neighborhood
    Ontario
  • Hours of operation
    Mon, Tue, Sun 11:00 am–11:00 pm Wed, Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–12:00 am
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Public Lot
  • Payment options
    AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Vegan, Wheelchair Access, Wine
  • Phone number
    (909) 483-0937
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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