Benihana - Minneapolis, MN

Benihana - Minneapolis, MN reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kevin

   New Orleans1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cliff was an excellent chef. Friendly and entertaining.
   

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2. C

   Crystal

   Minneapolis1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The place was wonderful. Great food, great service and entertaining. It was a comfortable environment. Thank you
   

   Benihana - Minneapolis, MNResponded 1 day ago

   Thanks for the review, Crystal! We're thrilled to hear that you enjoyed your experience at Benihana - Minneapolis, MN. It's wonderful to know that our food and service met your expectations and that you felt comfortable in our environment. We truly appreciate your kind words and look forward to welcoming you back soon!
   

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3. H

   Heather

   Minneapolis1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   See note below on the issues I had tonight. My birthday dinner was not worth it
   

   Benihana - Minneapolis, MNResponded 1 day ago

   Thanks for the feedback, Heather. We're truly sorry to hear that your birthday dinner didn't meet your expectations. We strive to provide exceptional service, especially on special occasions like yours. We apologize if you felt that our service was lacking. Your feedback is invaluable and will be taken into account as we continually work to improve our guests' experiences. We hope you'll give us another chance to make your next visit a memorable one. Best regards, Benihana - Minneapolis, MN Management Team
   

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4. D

   Dorothy VIP

   Minneapolis119 reviews

   4.0

   Dined on March 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   The chef cracked an egg by accident, missing his hat. I ended up with egg shells in my fried rice, very uncomfortable crunch. The onions were very raw, not cooked long enough. There didn't seem to be enough servers for the number of tables; service was slow.
   

   Benihana - Minneapolis, MNResponded 5 days ago

   Thanks for the feedback, Dorothy. We're sorry to hear about the incident with the chef and the discomfort caused by the fried rice. We take all feedback seriously and will use your comments to improve our service. We appreciate your patience and understanding. We hope to serve you better next time. Best, The Management Team at Benihana - Minneapolis, MN
   

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5. c

   chad

   Minneapolis4 reviews

   3.0

   Dined on March 27, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Parking lot full of trash. Blunt wrappers, cigarette packs, bags of garbage from people cleaning out their cars. Outside of the building is looking rough and desperately in need of repairs. Chef was good at cooking but mediocre at entertainment. That’s a big part of why I pay for over priced hibachi. I think my days of dining here are over. It’s played out and extremely expensive.
   

   Benihana - Minneapolis, MNResponded 5 days ago

   Hey Chad, We're sorry to hear about your experience at Benihana - Minneapolis, MN. We strive to provide a clean and welcoming environment for all our guests, and it's disappointing to hear that we fell short during your visit. We appreciate your feedback on the condition of our outside area and the entertainment provided by our chef. We're always looking for ways to improve and your input will be taken into account. We understand that you're looking for a change and we're saddened to hear that we may no longer serve you. We hope you'll give us another chance in the future. Best, The Management Team
   

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6. K

   Kayla

   Minneapolis1 review

   1.0

   Dined on March 21, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The area was too small the cook was slow the food ended up getting cold just the overall service was not up to par this time… and I eat here often and honestly I think this was by far the worst experience.. I took my food to go…
   

   Benihana - Minneapolis, MNResponded on March 24, 2025

   Thanks for visiting us, Kayla. We're truly sorry to hear about your recent experience at Benihana - Minneapolis, MN. It's clear from your feedback that we didn't meet your expectations this time, and for that, we sincerely apologize. We always aim to deliver a great experience, and we regret that we missed the mark this time. We appreciate your patience and understanding, and we're working on improving our service and food quality. We hope you'll give us another chance to serve you better. Best regards, The Management Team
   

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7. OT

   OpenTable Diner

   Orange County2 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Service was kind of slow. Seemed like our server Dave was the only one around. Our chef Torre cooked the best food.
   

   Benihana - Minneapolis, MNResponded on March 20, 2025

   Dear Guest, thanks for your feedback! We're thrilled to hear you enjoyed Chef Torre's cooking. We appreciate your patience with the service and will work on improving our responsiveness. Your input helps us grow!
   

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8. T

   Trace7

   Minneapolis5 reviews

   3.0

   Dined on March 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   It used to be affordable, but now it's way overpriced. Restaurant is pretty gross inside, especially the bathrooms.
   

   Benihana - Minneapolis, MNResponded on March 21, 2025

   Hi Trace, We're truly sorry to hear that your recent experience at Benihana - Minneapolis, MN didn't meet your expectations. We appreciate your feedback regarding our pricing and we're sorry to hear that you found our restaurant dirty. We assure you that cleanliness is a top priority for us. Your feedback is invaluable to us and we will certainly take your comments into consideration. We hope you will give us another chance to serve you better in the future. Best Regards, The Management Team
   

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9. OT

   OpenTable Diner

   Minneapolis1 review

   1.0

   Dined on March 18, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   It had been a couple years since since we had been. I wish I would have read some other recent reviews. The place is in rough shape. From walking in the restaurant and barely being greeted- the entire team throughout the place exuded a vibe of not wanting to be there. It’s unfortunate because the dollars people are willing to spend for a great dining experience is there- but not worth the money here anymore. Additionally, everything was dirty. The bathroom was particularly disgusting. I truly hope the ownership and management listens to the feedback and works to bring back a clean, energized and positive experience for the customer (and team members).
   

   Benihana - Minneapolis, MNResponded on March 20, 2025

   Dear Guest, we're truly sorry to hear about your experience. Your feedback is important, and we take it seriously. We're committed to improving our standards and creating a welcoming environment for both our guests and team members. If you wish to contact us with further details regarding this experience, you may reach us by visiting our website.
   

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10. OT

    OpenTable Diner

    San Francisco1 review

    2.0

    Dined on March 9, 2025

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 1

    Restaurant dirty and messy. Service and staff good. Long wait. Bathroom was disgusting. Very expensive for the quality of food.
    

    Benihana - Minneapolis, MNResponded on March 10, 2025

    Dear Guest! We're really sorry to hear about your experience at Benihana - Minneapolis, MN. We strive to provide our guests with a clean and enjoyable environment, and we apologize if we fell short this time. We're glad to hear that you found our service and staff to be good, but we're disappointed to hear about the long wait and the state of our restrooms. We take your feedback seriously and will address these issues with our team. We hope to have the opportunity to welcome you back and provide you with a better experience. Best, The Management Team
    

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