Benihana - Maple Grove, MN

Benihana - Maple Grove, MN reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mike

   Minneapolis2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wife and I had an amazing time. Food was prepared as we watched. Fun night great experience
   

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2. D

   Donovan

   Minneapolis1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great time at Benihana's. This was some of the top service and teppanyaki cooking we've had in a while. Our cook, Antonio was friendly and made for a fun experience with my family.
   

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3. T

   Terrence

   Minneapolis1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Antonio was great. Food was cooked and seasoned well.
   

   Benihana - Maple Grove, MNResponded 2 days ago

   Thanks for the review, Terrence! We're thrilled to hear that you enjoyed your meal at Benihana - Maple Grove, MN. It's always our goal to provide well-cooked and seasoned food to our guests. We noticed that you rated our value 4 - we're always working to provide the best experience for our customers. We appreciate your feedback and look forward to serving you again soon. Best, The Management Team
   

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4. B

   Brooke

   Minneapolis2 reviews

   1.0

   Dined on March 30, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We will NOT be returning. It took 45 minutes to get our water. Had to ask another waitress we would like some water. It was super loud, the other family at our table left it was taking so long. The floor was terribly slippery from the grease. We were there 3 1/2 hours waiting for the server not because we were enjoying our meal.
   

   Benihana - Maple Grove, MNResponded 5 days ago

   Thanks for the feedback, Brooke. We're truly sorry to hear about your experience at Benihana - Maple Grove, MN. We understand how frustrating it must have been to wait for your water and have no excuse for the delay. We also apologize for the noise and the slippery floor. We're taking your comments seriously and will use them to improve our service. We hope you'll give us another chance in the future to provide you with the dining experience you deserve.
   

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5. M

   Merle

   Minneapolis3 reviews

   4.0

   Dined on March 30, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was good and plenty of it. Plan on spending a minimum of 1.5-2 hours, with times where no one is there to help or replenish drinks.
   

   Benihana - Maple Grove, MNResponded 6 days ago

   Thanks for the review, Merle! We're thrilled to hear that you enjoyed the food at Benihana - Maple Grove, MN. We always aim to provide a great dining experience, and we're glad that we met your expectations. We understand that you had some wait times and appreciate your patience. We're committed to working on improving our service. We hope to see you again soon!
   

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6. K

   Kelly

   Minneapolis1 review

   3.0

   Dined on March 30, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Group of 8 had a great time! Unfortunately Benihana like many other food chains have slimmed down portion size.
   

   Benihana - Maple Grove, MNResponded 6 days ago

   Thanks for visiting us, Kelly! We're thrilled to hear that you and your group had a great time at Benihana - Maple Grove, MN. We appreciate your feedback on our portion sizes and we'll definitely take it into consideration. We're glad that you found our service to be excellent. We look forward to serving you again soon!
   

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7. R

   Rachel

   Minneapolis4 reviews

   4.0

   Dined on March 29, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We like visiting for special occasions or date nights, but always make sure we have a coupon or promo to make it more affordable.
   

   Benihana - Maple Grove, MNResponded 7 days ago

   Hello Rachel, Thank you for choosing Benihana - Maple Grove, MN for your special occasions or date nights. We're thrilled to hear that you enjoyed our food and service. We strive to provide affordable dining experiences for all our guests. Your feedback is invaluable and we're grateful for it. We look forward to welcoming you back for more memorable experiences. Best, The Management Team
   

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8. B

   Brenda

   Unspecified1 review

   5.0

   Dined on March 29, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very fun experience! Ricardo was incredibly funny and did an excellent job. Our food was outstanding.
   

   Benihana - Maple Grove, MNResponded on March 30, 2025

   Hello Brenda, Thank you for taking the time to leave us such a fantastic review. We're thrilled to hear that you had a fun experience at Benihana - Maple Grove, MN. It's wonderful to know that our staff, including Ricardo, added to your enjoyment. We're also glad that you enjoyed our outstanding food. Your kind words mean a lot to us and we look forward to welcoming you back soon! Best Regards, Benihana - Maple Grove, MN Management Team
   

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9. L

   Laura

   Minneapolis1 review

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server (didn't catch his name) was very attentive with a great personality. Our chef (Urbano) was fantastic!
   

   Benihana - Maple Grove, MNResponded on March 30, 2025

   Hi Laura, Thank you so much for your kind words and perfect ratings! We're thrilled to hear that you had such a great experience at Benihana - Maple Grove, MN. It's wonderful to know that our team's efforts to provide excellent service and top-notch cuisine were appreciated. We always strive to make our guests feel special and we're glad we could do that for you. We hope to see you again soon for another wonderful dining experience. Best wishes, The Management Team
   

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10. H

    Heidi

    Minneapolis8 reviews

    4.0

    Dined on March 24, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    Our family of 5 had dinner here for my son's 9th birthday. It was the first time all 3 of my children have been to Benihana and it was a memorable experience! Our chef, Lamar, made sure to recognize my son's birthday & made him feel special throughout the meal. Our server, Lilly, was very attentive and took good care of us. We will be back!
    

    Benihana - Maple Grove, MNResponded on March 26, 2025

    Thanks for the feedback, Heidi! We're thrilled to hear that your family had a memorable birthday dinner at Benihana - Maple Grove, MN. It's great to know that you and your children felt special and that our team made your visit memorable. We always strive to make special occasions like this memorable for our guests. We're glad to hear that our team was attentive and that you felt well taken care of. We look forward to welcoming you all back soon!
    

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