Benihana - Houston, TX

Benihana - Houston, TX reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Linda VIP

   Houston88 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We've been to Benihana in Broomfield many times and have always had great service, delicious food and an overall wonderful experience!
   

   Is this helpful?

2. J

   Jacob VIP

   Houston68 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, entertaining chef. Fun to watch as their meals were created.
   

   Is this helpful?

3. W

   Wendy VIP

   Houston71 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The chef was very entertaining and well spoken. The server did a awesome job. The food was very good.
   

   Is this helpful?

4. M

   Moriya

   Unspecified2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   Great chief and server. Host stand and seating (with reservations)very unorganized. Folks without reservations allowed to sit before people with reservations. Not a deal breaking-never to return experience however, my family and I will choose a different date /time if we ever return to this location. Food just okay. My pallet has to adjust to Houston’s way of cooking and seasoning of food.
   

   Benihana - Houston, TXResponded 1 day ago

   Thanks for visiting us, Moriya! We're glad to hear that you had a positive experience with our team and the seating arrangement. We apologize if you felt that there was a lack of organization during your visit. We assure you that we always strive to provide an efficient and smooth dining experience for our guests. We appreciate your feedback and will certainly take it into consideration as we continue to improve our services. We hope to have the opportunity to serve you and your family again in the future. Best, The Management Team at Benihana - Houston, TX
   

   Is this helpful?

5. L

   Liesbet VIP

   Washington DC1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experience on Saturday night. After having made a reservation it still took an hour to ger a table. We finally were seated but then nobody came to take an order. Seeing that lots of tables that were seated way before us still didnt have food we decided to leave. So 1,5 hours after our reservation we had to walk out without any food…. It is a recurring oroblem I read afterwards on all the reviews. There were a lot of unhappy customers. All the negative reviews are answered with a standard reply. No need to reply with the standard answer to this review, just adjust your system.
   

   Benihana - Houston, TXResponded 1 day ago

   Thanks for the review, Liesbet. We're truly sorry to hear about your experience at Benihana - Houston, TX. We understand how frustrating it can be to wait for a table and not receive service, especially when you've made a reservation. We also apologize for the inconvenience caused by the lack of service. We assure you that we take your feedback seriously and will address these issues to prevent them from happening in the future. We hope you'll give us another chance to provide you with the service and dining experience you deserve. Sincerely, The Management Team
   

   Is this helpful?

6. OT

   OpenTable Diner

   San Francisco1 review

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food was amazing will definitely be back
   

   Benihana - Houston, TXResponded 1 day ago

   Dear Guest! Thanks for visiting us at Benihana - Houston, TX! We're delighted to hear that you enjoyed our food and service. It's always our goal to provide an amazing dining experience for our guests. We're thrilled that you'll be back and we can't wait to serve you again. See you soon!
   

   Is this helpful?

7. S

   Sharon

   Houston10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is amazing. I love seeing the good get cooked In front of you and how the chef interacts with the whole table.
   

   Benihana - Houston, TXResponded 1 day ago

   Hey Sharon, We're thrilled to hear that you enjoyed your dining experience at Benihana - Houston, TX! It's wonderful to know that you appreciate the quality of our food and the chef's interaction with our table. We strive to make every table visit a memorable one, and your kind words are a testament to our efforts. We can't wait to welcome you back for another amazing meal soon. Best, The Management Team
   

   Is this helpful?

8. D

   Davina VIP

   Houston32 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fantastic and the tuna steak was amazing!!!
   

   Benihana - Houston, TXResponded 1 day ago

   Hi Davina, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your meal, especially the tuna steak. It's always a pleasure to know that our service left a positive impression on our valued guests like you. We appreciate your kind words and look forward to serving you again soon at Benihana - Houston, TX. Best Regards, The Management Team
   

   Is this helpful?

9. A

   Aimee

   Houston10 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steak was excellent. Service as usual, friendly and entertaining. Management very attentive
   

   Benihana - Houston, TXResponded 1 day ago

   Thanks for the feedback, Aimee! We're thrilled to hear that you enjoyed our steak and found our service to be friendly and entertaining at Benihana - Houston, TX. We always strive to provide an exceptional dining experience for our guests. Your kind words are a testament to the hard work our team puts in every day. We look forward to serving you again soon!
   

   Is this helpful?

10. J

    Joy VIP

    Atlanta10 reviews

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4

    Enjoyed a small Celebration of Life luncheon with family. Benny and the entire staff were kind and very accommodating. Grateful for their condolences and attention paid.
    

    Benihana - Houston, TXResponded 3 days ago

    Thanks for visiting us, Joy! We're thrilled to hear that you enjoyed your small Celebration of Life luncheon at Benihana - Houston, TX. It's wonderful to know that our team was able to accommodate your family's special occasion and that they were able to provide the kind of service we strive for. We're also grateful for your gratitude for their condolences and the special attention they paid you. We look forward to serving you again soon.
    

    Is this helpful?