Benihana - Houston, TX

Review summary

1. M

   Moriya

   Unspecified2 reviews

   3.0

   Dined today

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   Great chief and server. Host stand and seating (with reservations)very unorganized. Folks without reservations allowed to sit before people with reservations. Not a deal breaking-never to return experience however, my family and I will choose a different date /time if we ever return to this location. Food just okay. My pallet has to adjust to Houston’s way of cooking and seasoning of food.
   

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2. L

   Liesbet VIP

   Washington DC1 review

   1.0

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Horrible experience on Saturday night. After having made a reservation it still took an hour to ger a table. We finally were seated but then nobody came to take an order. Seeing that lots of tables that were seated way before us still didnt have food we decided to leave. So 1,5 hours after our reservation we had to walk out without any food…. It is a recurring oroblem I read afterwards on all the reviews. There were a lot of unhappy customers. All the negative reviews are answered with a standard reply. No need to reply with the standard answer to this review, just adjust your system.
   

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3. OT

   OpenTable Diner

   San Francisco1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food was amazing will definitely be back
   

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4. D

   Davina VIP

   Houston32 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fantastic and the tuna steak was amazing!!!
   

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5. S

   Sharon

   Houston10 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is amazing. I love seeing the good get cooked In front of you and how the chef interacts with the whole table.
   

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6. A

   Aimee

   Houston10 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Steak was excellent. Service as usual, friendly and entertaining. Management very attentive
   

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7. J

   Joy VIP

   Atlanta10 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Enjoyed a small Celebration of Life luncheon with family. Benny and the entire staff were kind and very accommodating. Grateful for their condolences and attention paid.
   

   Benihana - Houston, TXResponded 1 day ago

   Thanks for visiting us, Joy! We're thrilled to hear that you enjoyed your small Celebration of Life luncheon at Benihana - Houston, TX. It's wonderful to know that our team was able to accommodate your family's special occasion and that they were able to provide the kind of service we strive for. We're also grateful for your gratitude for their condolences and the special attention they paid you. We look forward to serving you again soon.
   

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8. A

   Aleesha VIP

   Houston88 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Benihana hibachi is a fun thing to do for your birthday.
   

   Benihana - Houston, TXResponded 1 day ago

   Thanks for visiting us, Billie! We're thrilled to hear that you enjoyed your birthday celebration at Benihana - Houston, TX. Your high ratings for our food, service, and value are greatly appreciated. We're delighted that we could make your special day memorable. We look forward to serving you again soon. - The Management Team
   

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9. F

   Finn VIP

   Houston33 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great. Service was quick and very friendly.
   

   Benihana - Houston, TXResponded 1 day ago

   Hello Miguel, Thank you for taking the time to leave us this fantastic review. We're thrilled to hear that you enjoyed our food and found our service to be quick and friendly. Your kind words mean a lot to us. We look forward to welcoming you back to Benihana - Houston, TX soon. Best regards, The Management Team
   

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10. M

    Miller

    Houston4 reviews

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Love the whole experience the chicken and shrimp were one of my favorite dishes
    

    Benihana - Houston, TXResponded 1 day ago

    Hello Miller, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Benihana - Houston, TX. Your kind words about our chicken and shrimp have made our day! We strive to provide an amazing dining experience and it's always rewarding to hear when we've succeeded. We look forward to welcoming you back soon for another memorable experience. Best regards, The Management Team
    

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