Benihana - Encino, CA

Review summary

1. D

   Diana

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious! Everything was prepared perfectly and the service was 10/10. Will definitely return.
   

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2. L

   Louise

   Los Angeles

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   This was quite a disappointing experience. The only things that were okay were the soup and the ice cream. The salad was terrible, the main entry was not worth the money at all. The filet mignon had an aftertaste and lacked spices. The chicken was horrible, was not what was ordered, was overcooked and lacked in spices. The salmon lacked spices and was overcooked. Totally not worth the $190 we had to pay for. I would have had a much better meal at the Daily Grill for way less money. What a mistake this was.
   

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3. D

   Deanna

   Los Angeles

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Our reservation was at 8:45 PM. We still had to wait 30 minutes to be seated. The chicken had no flavor. It was extremely loud, not to mention when the front door kept opening all the wind kept entering the restaurant, and it was very uncomfortable.
   

   Benihana - Encino, CAResponded today

   Hi Deanna, we're really sorry to hear about your recent experience at Benihana - Encino. We understand that waiting for a long time can be frustrating, especially when you're looking forward to a meal. We also apologize if the chicken dish didn't meet your expectations. We're always striving to improve our food and service, and your feedback is valuable to us. We hope you'll give us another chance to provide a better dining experience. Thank you for your patience.
   

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4. c

   chris

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our cook Hunter was super chill and fun. He made the experience great. Had to wait about 30 mins after my reservation time which was a bummer but i guess since they were busy it’s normal.
   

   Benihana - Encino, CAResponded today

   Thanks for the review, Chris! We're thrilled to hear that you had a great time with us at Benihana - Encino. It's always our goal to make every guest feel comfortable and have a good time. We understand that waiting for a while can be frustrating, and we're glad we could accommodate your reservation even though it was busy. We appreciate your patience and understanding. Looking forward to serving you again soon!
   

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5. N

   Neal

   Los Angeles

   69 reviews

   5.0

   69 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great Chef-Joe ! very entertaining and listened to what changes we neede!
   

   Benihana - Encino, CAResponded 2 days ago

   Thanks for the feedback, Neal! We're thrilled to hear that you had a great experience at Benihana - Encino. We're glad you enjoyed our entertaining Chef and appreciated the attention to your needs. We're always looking for ways to improve, so your feedback is very valuable to us. We hope to see you again soon!
   

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6. L

   Lauren

   VIP

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   This place is insanely crowded and loud. The staff are overwhelmed and generally seem over it. The food was pretty good through it all, but don’t go expecting a fun show or a relaxing dinner.
   

   Benihana - Encino, CAResponded 5 days ago

   Hey, Lauren! Thank you for taking the time to share your experience at Benihana - Encino. We're sorry to hear that your visit was a bit chaotic, but we're glad to hear that you found the food to be pretty good. We're always striving to create a fun and relaxing atmosphere for our guests. We appreciate your feedback and will use it to improve our service. We hope to see you again soon!
   

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7. S

   Stephanie

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hunter was our chef. And he did an amazing job. So friendly to talk to. Also handled an annoying customer very well.
   

   Benihana - Encino, CAResponded 5 days ago

   Hey Stephanie! Thanks for the feedback! We're thrilled to hear that you had a great experience with our chef and that he made your visit to Benihana - Encino even more enjoyable. We're also glad to know that our team was able to handle your customer's behavior well. We strive to provide friendly and efficient service to all our guests. We appreciate your kind words and look forward to serving you again soon. Best regards, The Management Team
   

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8. B

   Barry

   VIP

   Los Angeles

   20 reviews

   5.0

   20 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This Benihana is the very best in CA. The chefs are awesome in preparation and entertainment. The quality of the food is exceptional and the waiters have personalities that make the experience worth waiting for.
   

   Benihana - Encino, CAResponded 4 days ago

   Hey Barry, we're overjoyed to hear that you had a fantastic experience at Benihana - Encino! It's wonderful to know that our chefs, waitstaff, and the quality of our food made your visit truly enjoyable. We're thrilled that we could provide you with a memorable dining experience. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back soon!
   

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9. D

   Daniela

   Los Angeles

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef Miguel was exceptional!!!! Perfect place to celebrate a birthday and they are gluten friendly when asked.
   

   Benihana - Encino, CAResponded 5 days ago

   Dear Daniela! Thanks for visiting us at Benihana - Encino! We're thrilled to hear that you had a memorable experience celebrating your birthday with us. We take pride in our gluten-free options and we're glad you appreciated them. We're also pleased to know that our chef Miguel made your visit exceptional. Your kind words are a testament to the hard work our team puts in every day. We hope to see you again soon for another special occasion or just a casual meal.
   

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10. T

    Tamara

    Los Angeles

    1 review

    5.0

    1 review

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food . But they were running 30 minutes late. It’s very inconvenient.
    

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