Benihana - Cupertino, CA

Benihana - Cupertino, CA reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Ana

   San Francisco7 reviews

   3.0

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Reservation at 7:45pm, was told to wait 30-40 mins didn’t get a table until 9:27pm , the amount of people waiting was insane. They over booked
   

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2. A

   Angelica

   San Francisco1 review

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sam did great he was our waiter went above and beyond! Overall love this place!
   

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3. A

   Alex

   San Francisco2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our hibachi chef, Alex, was nothing short of amazing! His cooking skills were flawless, and he made the entire experience so much fun with his showmanship and humor. The food was cooked to perfection, and the flavors were incredible. You could tell that Alex put a lot of care into every dish, making our meal even more enjoyable. Our waiter, Sam, was equally fantastic. He was attentive, friendly, and ensured that we had everything we needed throughout our meal. His service was prompt, and he made sure we were always taken care of, which really elevated the whole experience. Both Alex and Sam went above and beyond to make our visit memorable, and we can’t wait to come back!
   

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4. M

   Matt

   San Francisco1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress and cook were the best!! I think our cooks name was Brian he was outstanding! So was our waitress but we did not get her name. This establishment is wonderful to their guests! We will return! Thank you the wonderful memories :) Restaurant was very clean and tentative to our needs. All of the food was perfect!
   

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5. K

   Krystal

   Alabama8 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great date with my hubby. The food was excellent and chef was hilarious and entertaining. Lobster tail was on the small side to charge $20 it was only a 3oz. I would have expected at least a 6oz for that price. Overall we had a great time. Can’t wait to go back soon.
   

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6. S

   Samuel

   San Francisco3 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   They do not honor reservations on open table. We had a 45 minute wait even with a reservation and we were only two people.
   

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7. C

   Christina VIP

   San Francisco5 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   After making a reservation at 6 PM, we weren’t actually seated until 7:15 PM. By the time our food was served, it was 8 PM. It was the longest wait we have ever experienced after making a reservation ahead of time.  the server, forgot to bring our drink and our appetizer.
   

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8. OT

   OpenTable Diner

   Sacramento5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great place to celebrate birthdays. Great food, cocktails and entertainment.
   

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9. J

   Jennifer

   Unspecified2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   With reservations, we waited less than 5 minutes. We were lucky to get Monalisa as our waitress as she was amazingly fast and helpful, and our Chef Luis was so fun and was joking around with everyone at the table, but especially with my son. It was a great experience that was significantly different than our experience on Valentines Day. This was a huge turn around from that and it was such a much nicer time. This was definitely the kind of experience we hope we will always get every visit.
   

   Benihana - Cupertino, CAResponded 2 days ago

   Dear Jennifer, Thank you for sharing such a wonderful experience! We’re thrilled to hear that Monalisa and Chef Luis made your visit special. Monalisa’s attentiveness and Luis’s engaging energy truly reflect the experience we strive to provide, and we’re so glad your son felt comfortable and enjoyed his time with them. It’s fantastic to know this visit turned around your previous experience, and we hope every visit exceeds your expectations moving forward. Your kind words mean a lot to our team, and we look forward to welcoming you back for more memorable meals! Best regards,
   

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10. OT

    OpenTable Diner

    Las Vegas1 review

    3.0

    Dined 5 days ago

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    We had a 630 reservation and we waited about 30 for the chef to come out. They didn’t informe the chef that their is a shellfish allergy so we had to tell him. It did take a while for the food to be cooked . The server was great but you can tell they where a lil overwhelmed.
    

    Benihana - Cupertino, CAResponded 4 days ago

    Dear Guest! Thank you for your feedback. We apologize for the wait time and the miscommunication about your shellfish allergy. Guest safety is our priority, and we’ll work on improving our process. We’re glad your server took great care of you, and we appreciate your patience. We hope to provide a smoother experience next time and would love to welcome you back. Feel free to reach out if you’d like to discuss further. Best regards,
    

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