Benihana - Coral Gables, FL

Review summary

1. B

   Bibiana

   Miami

   19 reviews

   vip
   5.0

   19 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   After a one-day-early birthday celebration with family on Sunday, my husband and I wanted a simple but pleasant meal on my actual Monday birthday. We were greeted and seated promptly. We enjoyed cocktails while Oscar cooked our flavorful meal. Our server was outstanding and checked on us frequently. A manager stopped by to inquire about our experience. Although we enjoyed the food, it was the great service we received that made our experience tonight at Benihana memorable.
   

   Is this helpful?

   Report
2. C

   Carlos

   Miami

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service as usual, fantastic food and great vibe
   

   Is this helpful?

   Report
3. J

   Juan Manuel

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Todo muy bien buena comida Buen lugar Buen ambiente
   

   Benihana - Coral Gables, FLResponded 2 days ago

   Hola Juan Manuel! Gracias por tomarte el tiempo de dejarnos una reseña, apreciamos mucho saber que hemos creado un recuerdo especial para ti. Esperamos vernos pronto.
   

   Is this helpful?

   Report
4. S

   Sue

   West Palm Beach

   4 reviews

   2.0

   4 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 3

   The servers were very nice. Only white rice available, processed butter spread in large quantities was used to cook the food, which is what has always been the norm with Benihana’s. They need to upgrade according to today’s diet expectations. The restaurant wasn’t very clean and the toilet seat was falling off. There was grease on the equipment and a rip in our seat, grime on the handrails going up to the restrooms. In my opinion, if Benihanas doesn’t do complete upgrade nationwide, they will fail as a restaurant within due time. 
   

   Benihana - Coral Gables, FLResponded 4 days ago

   Thanks for the review, Sue! We're glad to hear that our team was nice and service was up to par. We apologize for the cleanliness and maintenance issues you experienced during your visit. We're always looking for ways to improve and your feedback is valuable to us. We hope to have another chance to serve you better in the future.
   

   Is this helpful?

   Report
5. B

   Brian

   Miami

   6 reviews

   4.0

   6 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   You can’t go wrong with Benihana, Service was great they made sure to sit us together since we were 12 people they made sure to get us 2 tables together. Luis our chef was great as well. Overall for a big group celebrating a Birthday this is the spot. Btw Try the Whale Sake you’ll thank me later
   

   Benihana - Coral Gables, FLResponded on November 25, 2024

   Hey Brian! Thank you so much for your kind words and for choosing Benihana - Coral Gables for your group celebration! We're thrilled to hear that you and your party had a great time and that you enjoyed the service and our Sake selection. We always strive to make sure everyone feels comfortable and we're glad we could accommodate your large group. We look forward to your next visit. Best, The Management Team
   

   Is this helpful?

   Report
6. P

   Pedro

   Miami

   2 reviews

   4.0

   2 reviews

   Dined on November 22, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   We dined in the lounge area tables. The food was very tasty, but the food temperature overall was not satisfactory. 
   

   Benihana - Coral Gables, FLResponded on November 23, 2024

   Hello Pedro! We're glad to hear that you enjoyed your dining experience in our lounge area. However, we're sorry to hear that you found the food temperature not to your satisfaction. We strive to provide the best temperature and quality in all our offerings, and we appreciate your feedback. We hope to welcome you back soon and provide an even better experience. Best regards, Benihana - Coral Gables Management Team
   

   Is this helpful?

   Report
7. C

   Clarissa

   Miami

   1 review

   5.0

   1 review

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good experience! My mother enjoyed it for her birthday!!
   

   Benihana - Coral Gables, FLResponded on October 22, 2024

   Dear Clarissa! Thanks for the feedback! We're thrilled to hear that your mother had a good experience celebrating her birthday at Benihana - Coral Gables. We strive to provide top-notch food and service to all our guests, and we're glad we hit the mark for you. We noticed that you found the value to be a bit less, and we appreciate this feedback. We're always looking for ways to improve and make our guests' experiences better. We hope to welcome you and your mother back soon!
   

   Is this helpful?

   Report
8. T

   Tamiyah

   Miami

   7 reviews

   5.0

   7 reviews

   Dined on October 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Wait time was minimal, chef entertained and the food was great. Always a pleasure at this location. I will be back!
   

   Benihana - Coral Gables, FLResponded on October 23, 2024

   Dear Tamiyah! Thanks for visiting us at Benihana - Coral Gables! We're thrilled to hear that you had a great experience with us. We always strive to provide our guests with an enjoyable dining experience, so we're glad to know that you found our team entertaining and the food great. We appreciate your feedback regarding the value and we'll certainly take it into consideration. We look forward to welcoming you back soon. Best regards, The Management Team
   

   Is this helpful?

   Report
9. D

   Dee

   Miami

   48 reviews

   vip
   5.0

   48 reviews

   Dined on October 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was exceptional. Absolutely wonderful service! We’ve been doing to Benihana for years and chef Elvin was the best chef we’ve had! The food exceeded our expectations so we will definitely be back!
   

   Benihana - Coral Gables, FLResponded on October 14, 2024

   Thanks for the feedback, Dee! We're thrilled to hear that you had a wonderful experience at Benihana - Coral Gables. It's great to know that our exceptional service made your visit memorable. We're also glad that you found our food to exceed your expectations. Your continued patronage is highly appreciated and we look forward to welcoming you back soon!
   

   Is this helpful?

   Report
10. F

    Fernando

    Miami

    3 reviews

    5.0

    3 reviews

    Dined on October 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Para hacer un restaurante tan bueno el clásico para mí los precios están excelentemente bien
    

    Benihana - Coral Gables, FLResponded on October 11, 2024

    Hola, Fernando! Gracias por tomarte el tiempo de compartir tu experiencia con nosotros, nos alegra mucho saber que hayas disfrutado. Esperamos verte pronto de nuevo!
    

    Is this helpful?

    Report