Benihana - Coral Gables, FL

Benihana - Coral Gables, FL reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Maria

   Miami2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I believe it was Alexander who took care of us he did an amazing job we enjoyed every moment at the table with entertainment great food and delicious Lychee Martinis
   

   Benihana - Coral Gables, FLResponded 1 day ago

   Hello Maria, We are thrilled to hear that you had an amazing experience at Benihana - Coral Gables, FL! It's wonderful to know that you enjoyed our food, entertainment, and drinks, and that our service made your dining experience memorable. We always strive to provide a memorable experience for our guests, and it's heartening to hear that we were able to do so for you. Thank you for your kind words and high ratings. We look forward to welcoming you back soon! Best Regards, The Management Team
   

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2. C

   Chrysta

   Miami5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We come here every year for someone’s birthday and it’s always great. Service was really nice and the food is really good!
   

   Benihana - Coral Gables, FLResponded 3 days ago

   Hey Chrysta, thank you so much for your glowing review! We're thrilled to hear that you always choose Benihana - Coral Gables, FL for your yearly special occasion. It's wonderful to know that you enjoyed our service and food. We strive to provide the best for our guests, and your feedback lets us know we're doing our job right! Looking forward to your next visit. Thanks again!
   

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3. C

   Carlos

   Miami8 reviews

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   The service was very slow and confuse. The food was good. The price went up, for example, a bottle of wine La Crema Pinot Noir USD 60 (two year ago around USD 30).
   

   Benihana - Coral Gables, FLResponded 6 days ago

   Hello Carlos, We're truly sorry to hear about your recent experience at Benihana - Coral Gables, FL. We strive to provide the best service and quality food, and it seems we fell short during your visit. We understand that our prices might have increased, and we apologize for any confusion. We appreciate your feedback and will certainly use it to improve our service. We hope to have the opportunity to serve you better in the future. Best regards, The Management Team at Benihana - Coral Gables, FL
   

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4. M

   Margarita

   Miami1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff looked at the chart, there were no seats, manager arrived, show them to their seat. The waitress was efficient, friendly, the soups were delicious. The cooking show was entertaining . Funny . Food was flavorful, ginger sauce was delicious. Green tea ice cream was delicious They shouldn’t have been using styrofoam for take out, really bad for the environment.
   

   Benihana - Coral Gables, FLResponded on April 14, 2025

   Hi Margarita, Thank you for taking the time to share your experience at Benihana - Coral Gables, FL. We're delighted to hear that you enjoyed our soups and found our staff to be friendly and efficient. We also appreciate your feedback about our team's use of charts and styrofoam takeout containers. We strive to provide the best service possible and will certainly take your comments into consideration. We're glad you found the food flavorful and enjoyed our ginger sauce. We hope to see you again soon for another round of our entertaining cooking show. Best regards, Benihana - Coral Gables, FL Management Team
   

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5. D

   Daisy

   Las Vegas6 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time at Benihana. We took one of our friends for the first time and he loved it. Carlos was our chef and did such a great job not only did he entertain us, but the food was delicious.
   

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   Benihana - Coral Gables, FLResponded on April 8, 2025

   Hello Daisy, Thank you so much for your wonderful review! We're thrilled to hear that you and your friend had a great time at Benihana. It's fantastic to know that you enjoyed our food and service. We always strive to make every visit a memorable one for our guests. Your kind words truly mean a lot to us. We look forward to welcoming you and your friend back soon! Best wishes, The Management Team
   

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6. A

   Annette

   Las Vegas10 reviews

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Very noisy with multiple tables of screaming kids. Drinks, soup, salad and appetizers were good. Fried rice was okay, higher priced beef selection was too fatty.
   

   Benihana - Coral Gables, FLResponded on April 7, 2025

   Thanks for the feedback, Annette. We're sorry to hear that you found the noise level to be high and your experience with the screaming kids to be less than ideal. We appreciate your comments about our drinks, soup, salad, and appetizers, and we'll certainly take them into consideration as we continuously strive to improve our guest experience. We're glad to hear you enjoyed our fried rice and will work to ensure a more pleasant dining environment in the future. We hope to serve you again soon. - Benihana - Coral Gables, FL Management Team
   

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7. K

   Kimberly

   Miami1 review

   2.0

   Dined on March 31, 2025

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   It is time to renovate this location. It is dirty, sticky, floors are slippery, bathrooms are gross.
   

   Benihana - Coral Gables, FLResponded on April 3, 2025

   Hi Kimberly, We're truly sorry to hear about your recent experience at Benihana - Coral Gables, FL. We appreciate your feedback and understand that our cleanliness, safety, and overall ambiance are very important to our valued guests like you. We're always working to improve our facilities and service, and your comments will help us do just that. We hope you'll give us another chance to provide you with the high-quality dining experience we're known for. Best Regards, The Management Team
   

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8. T

   Tara VIP

   New York City3 reviews

   1.0

   Dined on March 29, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 1

   We had a 7:30 reservation. Didn’t get seated u til almost 8:45 (with kids). Didn’t eat until close to 10. We were seated with a party where the man was on speaker phone screaming the whole time. That part is not the restaurants fault, but a manager should be roaming the floor and not allow that to happen.
   

   Benihana - Coral Gables, FLResponded on March 31, 2025

   Thanks for the feedback, Tara. We're sorry to hear about your experience at Benihana - Coral Gables, FL. It's disappointing to know that we fell short in meeting your timing expectations. We apologize for the inconvenience caused by the party on speaker phone and the delay in seating. We're always striving to improve and your feedback is invaluable in that process. We hope to have the opportunity to serve you better in the future.
   

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9. a

   alexandre

   Miami23 reviews

   5.0

   Dined on March 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our "chef" was very good, nice traditional hibachi "show", but most importantly he cooked everything to perfection... from the fried rice, filet Mignon, lobster etc. Fried Banana and icecream desert was very good. Our waitress also did a great job, very attentive and efficient.
   

   Benihana - Coral Gables, FLResponded on March 27, 2025

   Thanks for the review, Alexandre! We're thrilled to hear that you enjoyed our traditional hibachi show, as well as the lobster and filet mignon. It's great to know that our chef met your expectations in terms of cooking these dishes to perfection. We're also pleased that you enjoyed our fried banana and ice cream dessert. Your feedback on our service is greatly appreciated and we look forward to welcoming you back to Benihana - Coral Gables, FL.
   

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10. M

    Michael

    Houston1 review

    3.0

    Dined on March 22, 2025

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    I’ve never had a bad experience at Benihana. But unfortunately this time it wasn’t the service but the amount of time we had to wait for the chef to come out and serve just me, my wife and our baby. No one else was at the table and we essentially ordered the same thing, so I didn’t see much to prep. Mind you this was at a half empty restaurant at the time. Not going to say they are always like this, but this time it was sub par. I do want to leave this review with a positive note; our waitress was exceptional. Very attentive and apologetic about the wait time.
    

    Benihana - Coral Gables, FLResponded on March 26, 2025

    Thanks for visiting us, Michael. We're sorry to hear that your recent experience at Benihana - Coral Gables, FL didn't meet your expectations. We understand how important time is to our guests, especially when they're dining with little ones. We appreciate your patience and understanding. We're glad to hear that your waitress was attentive and apologetic about the wait. We hope you'll give us another chance to provide the exceptional service we're known for. Best, The Management Team
    

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