Benihana - Burlingame, CA

Review summary

1. E

   Ed

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   An hour and a half wait after reservation time. Overbooked!
   

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2. M

   Mary

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great service and food. Very crowded but it was New Year's Eve. Staff stayed pleasant and helpful. Highly recommend as an alternative to SF Benihana. Valet parking is a bonus.
   

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3. R

   Ruby

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   The wait is too long. Our reservation was for 6pm, we did not get seated until 645. Wait area is too small, too crowded. Granted it New Year’s Eve, they should plan tables turn over more timely. 45 minutes wait with reservation is not acceptable.
   

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4. S

   Susan

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was able to get a reservation quickly. Chef was very entertaining and the food was delicious.
   

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5. J

   Joanne

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect restaurant for all ages. Brought grandkids ages 3 and under and they were thoroughly entertained by the chef and enjoyed the food as much as the adults in our party. Happy New Year!
   

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6. R

   Raquel

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Busy being NYE which is the reason we choose an early dinner. Our waiter was nice but wrote the wrong order. Our chef was ok - not enthused as others but also gave us the wrong steak. Seemed rush and by halfway through the coming, definitely was more busy. This time was just ok
   

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7. R

   Richard

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Family got scallops, beef, and a mixed seafood plate... All enjoyed... The salmon was just okay, 3 skinny asparagus were pretty woody, and the udon noodles were hella salty. Not impressed and expected better for the price.
   

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8. N

   Nicole

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Would of been nice to state there were no lunch specials on NYE
   

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9. M

   Manny

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Had a great time with Chef James … Food was good and he was accommodating to peoples wishes on food prep. Drinks took an extremely long time but that was on the bar not the chef. Ambience was typical Benihana, loud and bright.
   

   Benihana - Burlingame, CAResponded 2 days ago

   Hey Manny, We're thrilled to hear that you had a great time at Benihana - Burlingame, CA! It's wonderful to know that our team was able to accommodate your needs and provide you with a memorable dining experience. We're sorry to hear about the wait time on the bar, but we're glad that it didn't affect the overall quality of your meal. We appreciate your feedback and look forward to welcoming you back soon! Best, The Management Team
   

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10. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Reservation at 1930. Did not seat til 2000. What do you expect it's the holidays and everyone is out. From the service to the cook were all professional and funny. Never one time we had to ask to refill our beverages as the waiter was on top of it. Good times!
    

    Benihana - Burlingame, CAResponded 2 days ago

    Thanks for visiting us at Benihana - Burlingame, CA! We're thrilled to hear that you had a great time with us. We're sorry for the delay in seating during the busy holiday period. We're glad to hear that our team was able to provide you with good times. We look forward to serving you again soon!
    

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