Benihana - Beaverton, OR

Review summary

1. G

   Gerry

   Portland

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   We went in for our 39th anniversary. We took some friends who had never been there before. We had a wonderful experience. Giovanni was our chef and did a great job. Very entertaining. Our friends really enjoyed the experience.
   

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2. J

   Jordan

   Portland

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for date night, bday, anniversary etc., great for kids especially with the entertaining chefs. Lots of food for the price you pay. Clean restaurant with great ambiance even though it does get loud inside. Also love they ask if you have any food allergies. 10/10!
   

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3. h

   helen

   Portland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Staff were friendly and made it a great experience. My 9 yr old has already let me know 3 times in the last 24 hours how much fun she had and would like to go again sometime.
   

   Benihana - Beaverton, ORResponded today

   Hey Helen! We are thrilled to hear that you had such a fantastic experience at our restaurant. We always aim to provide delicious food and exceptional service, and we're glad that was reflected in your visit. Thank you for your kind words.
   

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4. B

   Barb

   Washington DC

   17 reviews

   4.0

   17 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great show!! Nice to interact with Chef. Too much seasoning on veggies and definately too much sodium.
   

   Benihana - Beaverton, ORResponded today

   Dear Barb, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent food and quick service during your visit. We appreciate your feedback and look forward to welcoming you back soon.
   

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5. S

   Stephanie

   Portland

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 3

   We waited over an hour for our reservation which was very frustrating. Would be nice if the hosts called to notify people on the list if they were running behind to save us an hour of being crammed in the lobby with probably 30-40 other people waiting for their tables.
   

   Benihana - Beaverton, ORResponded 2 days ago

   Hi, Stephanie! Thank you for sharing your experience at Benihana - Beaverton. We're glad to hear that you enjoyed the food. However, we're truly sorry that the wait time for your reservation was longer than expected. We understand how frustrating this can be and we apologize for any inconvenience. We'll certainly take your feedback into consideration as we continually strive to improve our service. We hope to have the opportunity to serve you again and provide a better experience. Best, The Management Team
   

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6. S

   Stephanie

   Portland

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shane was excellent, he definitely deserves a raise. Between him and Nick, it really made for a great experience. Thanks again guys.
   

   Benihana - Beaverton, ORResponded 2 days ago

   Dear Stephanie! Thanks for the feedback! We're thrilled to hear that you had a great experience at Benihana - Beaverton. We always aim to deliver the best service and it's wonderful to hear that our team made your visit extra special. Your kind words mean a lot to us and we're grateful for your support. We hope to see you again soon!
   

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7. C

   Chloe Ann

   Portland

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 2

   Our chef, Shane, was fun and talented. He paid special attention to the kids at our table; engaging them and keeping them happy. The service by the wait staff was poor, but considering the reserved tables for that night were doubled from the usual 400 to 800. it can only be expected. The food was still amazing, except for our pumpkin pie which was delivered frozen. But, at least they didn't run out.
   

   Benihana - Beaverton, ORResponded 2 days ago

   Hello, Chloe Ann! Thank you for your feedback. We're thrilled to hear that you and your group had a fun dining experience with our chef. We're sorry to hear that the service did not meet your expectations. We always aim to deliver a great experience, and we'll certainly look into this matter. We're glad you enjoyed the food, and we hope that the rest of your visit was just as enjoyable. We hope to serve you again soon. Best regards, The Management Team at Benihana - Beaverton
   

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8. A

   Alex

   Portland

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It was fun! A little overbooked but it’s thanksgiving so not holding holding that against them. Good service and Shane the hibachi chef was awesome
   

   Benihana - Beaverton, ORResponded 2 days ago

   Hey, Alex! Thank you for your review! We're glad to hear that you enjoyed your experience at Benihana - Beaverton. We understand that it can get a bit crowded during the holiday season, and we apologize if you felt overbooked. We're happy to know that our service was up to the mark. We look forward to your next visit!
   

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9. D

   Debbi

   Portland

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was Thanksgiving and it was very busy. As usual the Japaneses hibachi bbq experience was lively and the chef was funny and entertaining. The dinner was really good and there was plenty to choose from for both meat eaters with steak, shrimp, chicken choices and vegetarians with a tofu choice and plenty of vegetables and rice. The company around the communal table was friendly and everyone seemed to be enjoying their meal and ate everything and also had dessert. We upgraded our dessrt from the included ice cream to a delicious banana tempura. It was unusual and so good! A great alternative to the traditional Thanksgiving turkey dinner that we really enjoyed.
   

   Benihana - Beaverton, ORResponded 2 days ago

   Hello Debbi! Thank you for your kind words and the 5-star review! We're thrilled to hear that you enjoyed your Thanksgiving dinner at Benihana - Beaverton. It's wonderful to know that our Japanese hibachi bbq experience and the communal table were to your liking. We're also glad that you appreciated our upgraded dessert and our selection of vegetarian and meat choices. We strive to make every meal a memorable one and we're glad we could provide that for you. We appreciate your feedback and look forward to serving you again soon! Best wishes, The Management Team
   

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10. P

    Paul

    Portland

    14 reviews

    vip
    4.0

    14 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Had to wait nearly an hour to be seated for a 7p reservation. The restaurant overbooks, or is aggressive on their assumptions on length of time to service a table, so go early to avoid the cascading delays. Food and table service was great, as always.
    

    Benihana - Beaverton, ORResponded 2 days ago

    Hey Paul, thank you for taking the time to share your experience at Benihana - Beaverton. We're thrilled to hear that you enjoyed our food and service. We understand that waiting can sometimes be frustrating, and we're sorry for the delay you experienced. We'll certainly work on our reservation system to ensure that your table is always seated as promptly as possible. We appreciate your understanding and look forward to serving you again soon. Best regards, The Management Team
    

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