Benihana - Beaverton, OR

Benihana - Beaverton, OR reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Markus VIP

   Portland13 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Once again, we had a wonderful experience. Jose is a wonderful chef. Will be back soon.
   

   Is this helpful?

2. G

   Gregg

   Portland1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   This has been our birthday staple for many years, but we are rethinking our plans. We waited an hour to see a chef to start cooking our food after being seated. The prices are getting a bit high to make this a regular spot. I had one specialty drink, an appetizer, and the BH Trio and had a bill over $100 for one person. We love the setting and the cooks' performances, but cost makes it difficult to make this selection.
   

   Benihana - Beaverton, ORResponded 2 days ago

   Hey Gregg, Thank you for choosing Benihana - Beaverton, OR for your birthday celebrations. We're sorry to hear that your recent visit didn't meet your expectations. We understand your concerns about wait times and prices. We're also sorry if you felt that the BH Trio didn't hit the mark. We're committed to providing exceptional service and quality, and your feedback helps us do that. We hope to have another opportunity to serve you better. Best, The Management Team
   

   Is this helpful?

3. M

   Markus VIP

   Portland13 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both our server and chef were fantastic. Will be back soon.
   

   Benihana - Beaverton, ORResponded 2 days ago

   Hi Markus, We're thrilled to hear that you had a fantastic experience at Benihana - Beaverton, OR! It's always a pleasure to know that our team's efforts to provide top-notch service are appreciated. We're glad that our chef's efforts to impress you made your visit memorable. Your kind words mean a lot to us. We're looking forward to your next visit and promise to keep up the good work. Best regards, The Management Team
   

   Is this helpful?

4. OT

   OpenTable Diner

   Las Vegas2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef was awesome. But We had 6:15pm reservations and they kept telling us it would be 15 more minutes to be seated for well over an hour. That was extremely frustrating. They should be more clear and able to have a better read on their seating availability. Over an hour wait with reservations is not acceptable.
   

   Benihana - Beaverton, ORResponded 4 days ago

   Thanks for the review. We're glad to hear that you enjoyed the food and service at Benihana - Beaverton, OR. We apologize for the extended wait time you experienced, despite your reservation. We understand how frustrating that can be, especially when you have a reservation. We'll work on improving our reservation system to ensure more accurate timing and seating. We hope to provide you with a better experience in the future.
   

   Is this helpful?

5. D

   Devante

   Portland1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We waited for over an hour after our set reservation time. But the food and service was beyond phenomenal!
   

   Benihana - Beaverton, ORResponded 3 days ago

   Hi Devante, Thank you for your review and for choosing to dine with us at Benihana - Beaverton, OR. We're thrilled to hear that you enjoyed the food and found our service to be phenomenal. We apologize for the delay you experienced, we understand how frustrating that can be. We're continually working on improving our reservation system and your patience is greatly appreciated. We hope to see you again soon! Best, The Management Team
   

   Is this helpful?

6. OT

   OpenTable Diner

   Portland2 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Experience got off to a poor start as we had to wait over an hour past our reservation time. Then we didn’t have a chef at our table for another hour, overall we were at the restaurant for over 3 hours. The chef and food were good, but would not go again.
   

   Benihana - Beaverton, ORResponded 4 days ago

   Dear Guest! Thanks for visiting us at Benihana - Beaverton, OR. We're sorry to hear about your experience. We understand how frustrating it can be to wait and experience a poor start to your visit. It's also concerning to hear about the extended time you were at the restaurant. We strive to provide efficient service and delicious food to all our guests. We're glad to hear that you enjoyed the chef and food, but we understand that your expectations were not met. We appreciate your feedback and will use it to improve our services. We hope you'll give us another chance to make your experience better.
   

   Is this helpful?

7. N

   Nicole

   Portland1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   overall, it was OK, but super expensive and the inside of the restaurant was really dirty. They pack that place to the brim. You couldn’t even get through to use the restrooms. I feel like I could’ve had a much nicer dinner for the amount of money that we spent.
   

   Benihana - Beaverton, ORResponded 4 days ago

   Thanks for visiting us, Nicole. We're sorry to hear that your experience at Benihana - Beaverton, OR didn't meet your expectations. We understand your concerns about the cleanliness and our prices. We strive to provide the best service and food, and we're sorry if you felt otherwise. Your feedback is important to us and we will certainly take it into consideration. We hope to have the opportunity to serve you again and provide a better experience.
   

   Is this helpful?

8. D

   Danielle

   San Francisco1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Our cook was inexperienced. The tricks we came to know and love most of them he did not do . He over cooked the fried rice an Made it crunchy not tender . He over cooked the chicken as well . He let it sit on the grill to long . We enjoyed him as a person but would have liked our food cooked properly. Especially for the cost . We were charged dinner rate prices at lunch time . This was a once a year birthday meal and it was unacceptable
   

   Benihana - Beaverton, ORResponded 5 days ago

   Hi Danielle, We're truly sorry to hear about your recent experience at Benihana - Beaverton, OR. It's disappointing to know that the quality of our food did not meet your expectations, especially on such a special occasion as a birthday meal. We appreciate your feedback and will take it into account as we continuously strive to improve our service. We hope you'll give us another chance to impress you with our culinary skills next time. Best regards, The Management Team
   

   Is this helpful?

9. S

   Steve

   Portland1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing birthday experience for my son's 14th. Highly recommended.
   

   Benihana - Beaverton, ORResponded 5 days ago

   Hey Steve, Thank you so much for choosing Benihana - Beaverton, OR for your son's special birthday celebration! We're thrilled to hear that you had an amazing experience and that you found our food, service, and value to be top-notch. We always strive to make special occasions even more memorable. Your high recommendation means a lot to us. We look forward to serving you again soon. Best regards, The Management Team
   

   Is this helpful?

10. j

    jason

    Portland1 review

    5.0

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent food and service. I was a bit shocked on the 60 dollar margaritas but other than that had a wonderful experience. And yes the margarita was good as well.
    

    Benihana - Beaverton, ORResponded 5 days ago

    Hey Jason, We're thrilled to hear that you had an excellent experience at Benihana - Beaverton, OR! It's great to know that you enjoyed our food and service. We always aim to provide top-notch experiences for our guests, and it's wonderful to hear that we hit the mark for you. We're glad you liked the margarita as well! Thank you for choosing us for your dining experience. We look forward to welcoming you back soon. Best regards, The Management Team
    

    Is this helpful?