Benihana - Atlanta - Buckhead, GA

Review summary

1. OT

   OpenTable Diner

   Atlanta

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 1

   I made a reservation for 3:45pm and arrived at 3:20 just to be told that Benihana Atlanta Buckhead was short staffed servers and my party of 10 would be seated later than 4:00pm. My party of 10 was not seated until 4:25pm and I do not recommend this restaurant location, 1/10 rating!
   

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2. R

   Robert

   VIP

   San Francisco

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Didn’t seat us until 2 hours past reservation time then it was another 1 hour wait for food. Walked out with my party of 10.
   

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3. D

   DELIDRIA

   Atlanta

   7 reviews

   2.0

   7 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food, great people! We had a long wait due to broken tables but the manager did apologize for the wait & explained although we had a reservation there were curstances beyond his control but we would still be seated. Took an hour and 15 minutes past my reservation but I always have a great experience any time I patronize Benihana. So over all it was great.
   

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4. G

   Garrett

   Atlanta

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   Had reservations for 7:30 pm sat down around 9:30 pm did not leave until a little after 11:00 pm
   

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5. M

   Melissa

   Memphis/West TN

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 5
   3. Service 3
   4. Ambience 3

   We waited over a hour to be seated for our reservation and then once we sat down we waited another hour before we ate!!. Not okay
   

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6. T

   Tiffany

   Mississippi

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. We will be back soon. The beginning to end was outstanding. Great job!
   

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7. J

   Joshua

   Atlanta

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Reservations at 615. Didn’t sit until 715. Food was good but very disappointed in service.
   

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8. L

   Laurin

   Coastal Georgia

   7 reviews

   1.0

   7 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Long story short - not worth a visit. We had a reservation at 5:15, waited 30+ min to be seated. Our server didn’t greet us until 40 minutes, after several members of our table tried flagging people down. We ordered our apps when our server took our drink order. We had to wait an additional 30 minutes for the apps… one of which was wrong. We spent 2+ hours “waiting.” We watched other tables that had been seated after us be served & leave. When we asked to speak to management, they told us reservation times didn’t matter and other tables were being served/turned because their orders were “easier” ….whatever that meant. Our alcoholic drinks finally arrived when we were half way through our meal (2.5 hours later). It was not a great experience. We should’ve left but were naively hopeful it’d get better.
   

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9. C

   Cooper

   Atlanta

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Overall , the food was very good so there are no complaints there , but I do not recommend booking on Valentine’s Day. Mess around and find out . Your partner will most likely be disappointed if they have planned to be hungry at a certain time for the reservation .
   

   Benihana - Atlanta - Buckhead, GAResponded 1 day ago

   Thanks for the feedback, Cooper. We're glad to hear that you enjoyed the food at Benihana - Atlanta - Buckhead, GA. However, we regret that the date and time of your Valentine's Day reservation impacted your overall experience. We understand that planning is important and we're sorry for any disappointment this may have caused. We're always here to accommodate our guests and your feedback will help us improve. We hope to have the opportunity to serve you again and make your partner's Valentine's Day memorable.
   

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10. J

    Jamel

    Atlanta

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 3

    The chef didn’t entertain at all he just cooked and that was it no type of entertainment the whole habithchi experience was not there as it was my girlfriend 1st time I have been to plenty of Benihana restaurants and have better experience with the chefs
    

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