Benihana - Anchorage, AK

Benihana - Anchorage, AK reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. W

   William T

   Anchorage4 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Danny was a very excellent cook! Again another great meal!
   

   Benihana - Anchorage, AKResponded 3 days ago

   Thanks for the feedback, William! We're thrilled to hear that you had another great meal at Benihana - Anchorage, AK. It's wonderful to know that our team was able to provide you with excellent service. We strive to provide the best dining experience for our guests, and your feedback lets us know we're on the right track. We look forward to serving you again soon!
   

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2. SV

   SamV

   Calgary5 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Looks enough staff but untrained. It took 45 min till we get half of our group of 9 drinks and no water. It was 4 tables with guest and many server and couple of chefs running around and keep coming to correct wrong or missing drink or food
   

   Benihana - Anchorage, AKResponded 6 days ago

   Thanks for the feedback, Sam. We're sorry to hear about the delay you experienced with your drink orders and water service. We understand how frustrating that can be and we apologize for the inconvenience. We strive to provide efficient service to all our guests and it's clear we missed the mark during your visit. We appreciate your patience and your feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to serve you better in the future.
   

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3. C

   Celebration

   Anchorage4 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our chef was amazing and our waitress was very friendly and helpful. I really enjoyed our food and conversation with the chef and waitress. They were very wonderful.
   

   Benihana - Anchorage, AKResponded 7 days ago

   Hey Celebration, We're thrilled to hear that you had an amazing experience at Benihana - Anchorage, AK! It's great to know that our chef and waitress added to your positive experience. We're also glad that you enjoyed your food and the wonderful conversation. We noticed your rating on value and we're constantly working to provide the best experience for our guests. We appreciate your feedback and look forward to serving you again soon. Best regards, The Management Team
   

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4. N

   Nancy

   Minneapolis1 review

   3.0

   Dined on March 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   I took my friend and myself out for our bdays. Waitress wasn't knowledgeable on the bday deal, or menu in general. Being new to the Benihana experience, I found this frustrating. Chef was a buzz kill. Nice, but lacked that entertainment skill. An expensive night, but I enjoyed my friend.
   

   Benihana - Anchorage, AKResponded on March 20, 2025

   Nancy, thanks for sharing your experience. We’re glad you enjoyed celebrating with your friend but are sorry to hear about the service issues. We'll address this with our team to improve. Your feedback is valuable to us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our website.
   

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5. AM

   AnnetteM

   Anchorage5 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great server & attentive chef-that really nailed every modification for our group!
   

   Benihana - Anchorage, AKResponded on March 20, 2025

   Thank you, Annette! We're thrilled to hear that our server and chef took such great care of your group. Your satisfaction means the world to us, and we look forward to welcoming you back for another fantastic experience!
   

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6. OT

   OpenTable Diner

   Anchorage1 review

   1.0

   Dined on March 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   The service was exceptional, but the food and the overall experience were disappointing. The manager and servers were great! We ordered hibachi steak and chicken. The small portion of vegetables we received was drenched in butter. I was astonished by the amount of butter added. The “chef” added two more heaping globs of butter when cooking the rice. I kindly requested that he remove one of them—thankfully, it was just my family at the table. Next came the protein, which turned out to be flavorless. Overall, the food was underwhelming, especially considering the total bill for four people was $240 before the tip. We will not revisit this restaurant. If you are new to Alaska, you will quickly learn that only a handful of good restaurants exist in this area.
   

   Benihana - Anchorage, AKResponded on March 13, 2025

   Dear Guest! We appreciate your honest feedback. We're glad to hear that our service was exceptional. However, we're truly sorry that our food and overall experience did not meet your expectations. We take your comments about the excessive amount of butter and the quality of our protein very seriously. We strive to provide delicious meals to all our guests and we regret that we fell short this time. We appreciate your honesty and will take it into consideration to improve our offerings. Thank you for giving us a chance to show you the true Benihana. Best, The Management Team
   

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7. M

   Melissa

   Anchorage2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server and chef were absolutely fantastic! The food was amazing and all the staff were very attentive!
   

   Benihana - Anchorage, AKResponded on March 10, 2025

   Hey Melissa, We're absolutely thrilled to hear about your fantastic experience at Benihana - Anchorage, AK! It's wonderful to know that our food and staff made a positive impression. We always aim to deliver a great experience, and we're glad we hit the mark for you. We look forward to welcoming you back soon. Thanks for your kind words!
   

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8. W

   William T

   Anchorage4 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We requested Dennis to be our cook. He is the greatest! Excellent service and food.
   

   Benihana - Anchorage, AKResponded on February 25, 2025

   Hi William, We're thrilled to hear that you had such a wonderful experience at Benihana - Anchorage, AK! It's fantastic to know that our team made your visit special and that you enjoyed our food and service. We always aim to provide excellent service and delicious food to our guests, and it's heartening to know we hit the mark during your visit. Thank you for your kind words and high ratings. We look forward to serving you again soon! Best wishes, The Management Team
   

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9. D

   Donna

   Anchorage4 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We opted to have a quiet dinner in the bar. The food was fabulous. Matthew took great care of us. We had not been to Benihana for years. We will come back again soon
   

   Benihana - Anchorage, AKResponded on March 2, 2025

   Hi Donna, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your dinner at Benihana - Anchorage, AK. It's always great to know that our guests are being taken care of and that we're doing a good job. We're glad you had a memorable dining experience with us. We look forward to welcoming you back again soon. Best regards, The Management Team
   

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10. M

    Mary

    Anchorage1 review

    5.0

    Dined on February 21, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Fun experience to take my children to, would go again!
    

    Benihana - Anchorage, AKResponded on February 22, 2025

    Hello Mary, Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you and your children had a fun experience with us at Benihana - Anchorage, AK. It's always our goal to provide a memorable dining experience for our guests, and we're glad we hit the mark for you and your little ones. We appreciate your support and look forward to welcoming you and your family back soon! Best regards, The Management Team
    

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