Bella Trattoria Restaurant

Review summary

1. G

   Gary

   VIP

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   A disaster. Will not return. Arrived at 7.20 for a 7.30 reservation. No place to sitcwhile waiting, no lounge, Bar. Finally got a table at 7.55 pm. No apology for the wait. Busses served water and said that bread would arrive in about 10 minutes. Never arrived. Order taken. Have to say that it arrived on a timely basis, and the quality was pretty good, but no one ever came back to check on us, refill beverages, or offer parmesean cheese. At least 30 minutes went by. Eventually, asked bussesr for a to go box. It never happened. Finally, the server came back. Asked for the box again and the check. Won't go back.
   

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2. C

   Cat

   San Diego

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   They only had two servers, so severely understaffed. Our server was excellent, considering she had half the restaurant. However, our Focacia bread was cold & hard. The meal was lukewarm & it was cold outside. The restaurant should pay workers extra for staff to work during the holiday season, especially since more people come for the lights during the holidays. The food was very expensive. I could have gone to another Italian restaurant and got the same meal but hot for much less.
   

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3. D

   Duane

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Over all very nice. It was Christmas Day and the staff seemed a little overwhelmed. Food was great and prices were reasonable. Would definitely recommend and will go again.
   

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4. S

   Susan

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were able to sit outside and look at all the lights. They lit the fire pit for us so it was comfortable!
   

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5. R

   Raymond

   Los Angeles

   15 reviews

   1.0

   15 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   We had a 4pm reservation. We arrived at 3:55pm and they refused to seat us. We came back at 4:10pm and they put us at the end of the waiting list...so we left and went to ProAbition across the street. Management puts too much trust in their young staff and they don't have the experience or constitution to care enough.
   

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6. J

   Jacqueline

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a lovely experience. Great service and wonderful food! Will be back.
   

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7. T

   Tammy

   VIP

   Palm Springs

   16 reviews

   2.0

   16 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   The servers were inattentive and took a long time to provide drinks. They were slow to respond to customer needs and questions. Very slow. The food was dissapointing. Not much better than one would get at Olive Garden.
   

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8. L

   Lynn

   Los Angeles

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Very cold… felt like we were outside but no heaters. Attempted to be festive w red chair covers not done well. Hallway by restrooms was open storage area. Menu was reduced because of light festival. No soup. No paninis. The pasta primavera had very very few veggies. The pizza w figs was good. It was not the nice Christmas Day lunch we were hoping for but the staff were nice.
   

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9. J

   Joyce

   San Diego

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our experience was one of delight. The festive lights and soft music was just right. The service was attentive and responsive. The house salad was delicious the main entree was delicious too. The dessert the tiramisu was perfection. Thank you. We will certainly make reservations again.
   

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10. J

    Jodi

    Greater Boston

    1 review

    1.0

    1 review

    Dined 3 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3

    Dined here on Christmas eve and unfortunately the service was less than satisfying. We waited over 20 minutes without even being acknowledged. I finally asked the hostess to send our server over and was told they only had 1 server. Very disappointed.
    

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