Albert's Didsbury

Review summary

1. f

   farah

   Manchester3 reviews

   1.0

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Stated was not happy with the beef meal and nobody acknowledged it then said they will discuss with the manager but ended up paying as we were waiting for a while an nobody came to discuss anything or ask how the experience was. Not good customer service or experience
   

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2. G

   Gill

   Manchester3 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely welcome. Speedy service. Delicious food. Great service. Everyone was professional and friendly. Thank you.
   

   Albert's DidsburyResponded today

   Thank you Gill, we are so pleased to hear how much you enjoyed your experience with us!
   

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3. T

   Theresa

   Cheshire2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service from arrival to departure Food delicious and just the right amount
   

   Albert's DidsburyResponded today

   Thank you very much Theresa!
   

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4. D

   Dawn

   London7 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and ambience was great and those spicy bloody marys were amazing - our Waitress was so and thoughtful and kept checking everything was okay and she even took pictures for the group - sorry I didnt get her name - birthday girl got a lovely chocolate brownie which was such a great touch - thank you Alberts
   

   Albert's DidsburyResponded today

   Thank you so much for sharing this with us Dawn! We will share your review with the whole team to ensure your waitress gets to see your kind feedback. Kind regards, Albert's Didsbury
   

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5. OT

   OpenTable Diner

   Manchester3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service as always. Highly recommend this restaurant
   

   Albert's DidsburyResponded today

   Thank you so much for the amazing review!
   

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6. S

   Sheela

   Manchester9 reviews

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service was terrible. Food was under cooked.
   

   Albert's DidsburyResponded 5 days ago

   Hello Sheela, we are very sorry to hear your comments about both the service and the food. Please be reassured that we will be launching a full investigation into your experience to ensure any additional training that is required can be provided. Thank you for bringing your experience to our attention and providing us with this opportunity to improve. Kind regards, Albert's Didsbury
   

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7. K

   Katie

   Manchester1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Booked due to the great videos of the children’s pancake sadly by the time they arrive it’s all fallen to pieces on the table. Adults breakfast was barely warm with the bacon tasting like plastic. Disappointing to say the least.
   

   Albert's DidsburyResponded 5 days ago

   Hello Katie, on behalf of all of Albert's Didsury I would like to apologise for your recent experience. As you mention, it was clearly not up to the standards that we aim for. As the children's pancake is new on our menu, your feedback is exteremly valuable to our kitchen team so we appreciate you sharing your feedback and please be reassured we are equally dissapointed. However, we will utilise your comments to refocus our energy into this weeks breakfast service to ensure we are always improving. Kind regards, Albert's Didsbury
   

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8. K

   Katherine

   London1 review

   3.0

   Dined on March 14, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   The place looks great and the service was good but to be honest the food wasn’t as good last night as we’ve had there before which was a shame
   

   Albert's DidsburyResponded 5 days ago

   Hello Katherine, we'd like to start by apologising for the meal you recieved the other night. We are please to see that you recognise this is not our usual standard and we have shared your feedback with the Head Chef to ensure we can fully investigate your experience and improve from it. Thank you for your repeat custom at Albert's Didsbury and we hope that we can welcome you back soon!
   

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9. D

   David VIP

   Manchester57 reviews

   5.0

   Dined on March 12, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   Out for tea, made a great change from cooking. Sat in the bar area, “small plates” just right size. Shame the bar menu is minimal. But excellent taste.
   

   Albert's DidsburyResponded on March 13, 2025

   Thank you for the kind words David! We are so pleased to hear that you enjoyed your evening out with us, we look forward to welcoming you back.
   

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10. T

    Tyler

    Manchester1 review

    5.0

    Dined on March 11, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing waiters and waitresses, good food, good portion sizes, great pseudo-fancy vibe. Definitely recommend for occasions like bday dinners or meet ups
    

    Albert's DidsburyResponded on March 13, 2025

    Thank you so much Tyler. We will be sharing your comments with Albert's Didsbury, we hope welcome you back soon!
    

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