Albert's Didsbury

Review summary

1. C

   Claire

   Manchester4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, portion size was quite small, overall atmosphere was excellent.
   

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2. D

   Deanne

   London8 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food delicious as always. Staff helpful and friendly. Very noisy which was fine but don’t think the singer was necessary. Enough ambience without the singer. Made the restaurant even noisier so that’s when we left . Good value for money!
   

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3. A

   Angela

   Manchester1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rez and the manager who served us were awesome. we all enjoyed the afternoon celebrations. Amazing thank you.x
   

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4. f

   farah

   Manchester3 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Stated was not happy with the beef meal and nobody acknowledged it then said they will discuss with the manager but ended up paying as we were waiting for a while an nobody came to discuss anything or ask how the experience was. Not good customer service or experience
   

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5. G

   Gill

   Manchester3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely welcome. Speedy service. Delicious food. Great service. Everyone was professional and friendly. Thank you.
   

   Albert's DidsburyResponded 2 days ago

   Thank you Gill, we are so pleased to hear how much you enjoyed your experience with us!
   

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6. T

   Theresa

   Cheshire2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service from arrival to departure Food delicious and just the right amount
   

   Albert's DidsburyResponded 2 days ago

   Thank you very much Theresa!
   

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7. D

   Dawn

   London7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and ambience was great and those spicy bloody marys were amazing - our Waitress was so and thoughtful and kept checking everything was okay and she even took pictures for the group - sorry I didnt get her name - birthday girl got a lovely chocolate brownie which was such a great touch - thank you Alberts
   

   Albert's DidsburyResponded 2 days ago

   Thank you so much for sharing this with us Dawn! We will share your review with the whole team to ensure your waitress gets to see your kind feedback. Kind regards, Albert's Didsbury
   

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8. OT

   OpenTable Diner

   Manchester3 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service as always. Highly recommend this restaurant
   

   Albert's DidsburyResponded 2 days ago

   Thank you so much for the amazing review!
   

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9. S

   Sheela

   Manchester9 reviews

   2.0

   Dined on March 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The service was terrible. Food was under cooked.
   

   Albert's DidsburyResponded 7 days ago

   Hello Sheela, we are very sorry to hear your comments about both the service and the food. Please be reassured that we will be launching a full investigation into your experience to ensure any additional training that is required can be provided. Thank you for bringing your experience to our attention and providing us with this opportunity to improve. Kind regards, Albert's Didsbury
   

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10. K

    Katie

    Manchester1 review

    3.0

    Dined on March 15, 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 5

    Booked due to the great videos of the children’s pancake sadly by the time they arrive it’s all fallen to pieces on the table. Adults breakfast was barely warm with the bacon tasting like plastic. Disappointing to say the least.
    

    Albert's DidsburyResponded 7 days ago

    Hello Katie, on behalf of all of Albert's Didsury I would like to apologise for your recent experience. As you mention, it was clearly not up to the standards that we aim for. As the children's pancake is new on our menu, your feedback is exteremly valuable to our kitchen team so we appreciate you sharing your feedback and please be reassured we are equally dissapointed. However, we will utilise your comments to refocus our energy into this weeks breakfast service to ensure we are always improving. Kind regards, Albert's Didsbury
    

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