360 Steakhouse - Harrah's Council Bluffs

Review summary

1. A

   Angela

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything is always wonderful, especially Beth as a server
   

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2. B

   Bud

   Baltimore

   12 reviews

   3.0

   12 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was phenomenal. Ambiance amazing. One of us had the Halibut and Shrimp The Halibut was amazing but the Shrimp were overcooked The Ribeye was underwhelming.
   

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3. A

   Amber

   Omaha

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amini is wonderful. Always enjoy his service. Enjoyed the company!
   

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4. K

   Kathy

   Las Vegas

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Nice family Christmas dinner. Meal was good, ambiance was festive.
   

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5. M

   Matthew

   VIP

   Omaha

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Always a great experience. Great food and wonderful service.
   

   360 Steakhouse - Harrah's Council BluffsResponded 4 days ago

   Thanks for the review, Matthew! We're thrilled to hear that you always have a great experience at 360 Steakhouse. We're glad you enjoy our food and service. Your feedback means a lot to us. We look forward to welcoming you back soon!
   

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6. T

   Todd

   Omaha

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beth and staff were amazing in making sure we were taken care of. It was our first time dining there. The food was amazing. It was fresh, hot and the flavors were outstanding. The view was incredible and we had a wonderful time.
   

   360 Steakhouse - Harrah's Council BluffsResponded 5 days ago

   Hey Todd, We're thrilled to hear that you had a wonderful first-time dining experience at 360 Steakhouse! It's fantastic to know that you enjoyed your service from Beth and the flavorful dinner. We're also glad that you appreciated the incredible view. Your kind words mean a lot to us and we're looking forward to your next visit. Thanks for the high ratings!
   

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7. J

   Jude

   Omaha

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was quick and polite. The food was better than previous visit. A new chef has done wonders for the food!
   

   360 Steakhouse - Harrah's Council BluffsResponded 5 days ago

   Thanks for visiting us, Jude! We're thrilled to hear that you enjoyed your experience at 360 Steakhouse. It's great to know that our new chef has improved your perception of our food. We strive to provide quick, polite service and top-notch food to all our guests. We appreciate your feedback and look forward to serving you again soon!
   

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8. C

   Christine

   Denver

   1 review

   3.0

   1 review

   Dined on December 15, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   The food was good and delicious. The only problem we had was the service. We had a table of 8 and the service was so slow, we were there 2 hours and 45 mins, the drinks and food came out really slow. The view is beautiful tho especially during Christmas time.
   

   360 Steakhouse - Harrah's Council BluffsResponded 5 days ago

   Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the food and the view at 360 Steakhouse. We're sorry to hear about the slow service you experienced during your visit. We strive to provide efficient service to all our guests and we're sorry that we fell short this time. We appreciate your patience and understanding. Your feedback is important to us as we continually work to improve our service. We hope to have the opportunity to serve you again and provide a more seamless experience.
   

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9. T

   Tracy

   Omaha

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy our meal at 360. The entire experience is amazing. You can tell the entire team wants you to have a great meal with the highest expectations of service, atmosphere, quality and experience of a great meal. You can tell they value each other and every customer.
   

   360 Steakhouse - Harrah's Council BluffsResponded 5 days ago

   Hello Tracy, Thank you for your wonderful review! We're thrilled to hear that you consistently enjoy your meals at 360 Steakhouse. It's always our goal to provide an amazing experience and service that exceeds expectations. We're glad you feel that way. We look forward to serving you again soon!
   

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10. S

    Stephanie

    Las Vegas

    9 reviews

    5.0

    9 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food and service were fantastic, as usual. My only complaint is that the room was freezing.
    

    360 Steakhouse - Harrah's Council BluffsResponded on December 14, 2024

    Thank you, Stephanie for your fantastic review and for being a regular at 360 Steakhouse! We are thrilled to hear that you enjoyed both our food and service. We sincerely apologize for the discomfort you experienced due to the cold room. We always strive to provide the best experience for our guests and your feedback is appreciated. We look forward to welcoming you back soon!
    

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